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"The shower soap dispenser was empty, the shower door constructed so that the only door that opened was not near shower control, therefore scalding or freezing me when i had to step in to turn them on. Towels were as rough as sandpaper, there was no fan in the bathroom for odors or steam. That all being said, the bedroom was clean, the bed comfy and the breakfast was good and convenient."

"Loved the room that opened up to the pool, pool is a little smaller than I had thought but still enjoyable. Breakfast was great."

"Room was clean and spacious. Friendly staff, plenty of parking available, Good location and reasonable price. Good breakfast choices. Was a bit of hallway noise, but overall a good experience."

"The hotel is rundown and dirty. When we checked in, we were give a room with an unmade bed, a TV still on, and trash on the dresser. I complained and was given a different room, which had been cleaned, but the heater didn't work and the second lock on the door was broken. The beds were really hard and the pillows were too thin. We spent a cold, uncomfortable night. Never again. Not at all worth the low price and proximity to the airport. Avoid!"

"Lights didn’t work in the room. The room had a strong cigarette smell and even to the bedsheets. Bath tub didn’t look clean to even take a shower."

"I can only rate this hotel a 10 of a 10. The property is immaculate and located in the heart of downtown Buffalo minutes walk to great bars and restaurants. The hotel offers complementary transportation for free to any restaurant you would like to go which was great. The rooms are sparkling clean and the beds very comfortable. The staff is phenomenal, friendly and very helpful! Shout out to the front desk, the shuttle guy and last but not least to the gentleman at the breakfast area. The breakfast was delicious with everything very fresh. I HIGHLY recommend this hotel to everyone. "

"The property is in excellent condition. My room looked as if it had never been used. Staff were friendly and helpful. I would highly recommend this hotel."

"This hotel had a great historic look to it. The bed was extremely comfortable and the curtains did not let any light in at night."

"We really liked the fresh ground coffee in the morning."