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"They could do better on staff. They have nobody on site hard to communicate and hard to understand things when there’s nobody to direct you."

"It felt luxurious "

"We were comfortable and cool. "

"The staff were wonderful and friendly. Breakfast was better than anticipated. Floors in the room were sticky, and there were cups, but no coffee pot. Overall good for the price. "

"This was my wife and I second time staying at this resort and it's still a great place to stay. The hotel and grounds are spectacular. The staff and services are friendly and helpful. I highly recommend restaurants Lotus, Cellaio, Good Friends, and Dos Gatos to eat at. The other places are fine but way overpriced for what they serve. You might as well go to McDonald's, Burger King, Wendy's, etc... you'll be better off. Every room has a view of the mountains or golf course. Like I said a great place to stay."

"We stayed at Kartrite Resort from Friday to Sunday for our daughter’s 2nd birthday and had a great experience overall. Originally, we booked two rooms through Expedia, but last minute decided to upgrade and have my mother-in-law stay with us. Despite being a third-party reservation, Demetria and Adam at the front desk were incredibly accommodating, made the change happen fast, and didn’t charge us extra. Amazing service! Our room was spotless, very spacious with a living room & had direct access to an outdoor patio on the ground floor—big plus. The bed was super comfortable, and the pillows were great. They even provided a Pack ‘n Play for our daughter, which was so helpful. The waterpark was super clean (a bit heavy on the chlorine, but no complaints), and had something for everyone—toddler splash zones to big slides. Even we adults had a blast! The arcade, bowling, and rock climbing kept us busy—there was always something to do. Food was hit or miss. Breakfast buffet ($24.99/adult, $14.99/kids over 2) felt overpriced for the limited options. Surfside Grill had solid food—pizza, burgers, hummus, salads—and was fresh during peak times. I wouldn’t recommend early as they aren’t as fresh. Bixby’s for dinner was underwhelming; I’d recommend dining offsite. We went outside and found several great restaurants. The staff throughout the resort were friendly and helpful, and made our stay memorable. Would definitely return for the waterpark and service. Just plan meals wisely!"

"Very comfortable room. The elevator needs to be repaired. Great breakfast. The manager was very nice."

"The staff was great. Very welcoming and informative. The amenities onsite are wonderful. We will be staying there again. "