Cottages in Town of Wawayanda

"There is was no housekeeping to clean the room. We had to call front desk to get clean towels and while staying we emptied our trash cans daily. Honestly I am not sure how the hotel can justify charging the resort fees when I was the housekeeper during my 5 days stay. We did have Wi-Fi but that was the only perk that we received during our stay. Hotel staff very friendly and helpful. This seems to be a common issue with hotels since Covid charging resort fees and not providing anything in return."

"This is the 2nd time we have stayed in this hotel. This time we were passing through quickly but always a clean and comfortable room."

"Breakfast was very good. The space for dining is comfortable. The 24 hour availability of coffee is very good, although we are used to having a coffee maker in our room at other motels. The rooms are clean and beds are comfortable. Nice bed linens. Staff are very friendly and helpful. The one exception was when we had a question when checking out after our first stay. The manager, who was at the desk, had no idea how to tell us how to get to route 17. He said he just started working there. Seems to us that it is incumbent on the manager to know the environs of the lodging, and if not, find out the answer for us. "

"Parking and check in were easy. Room was pretty clean though the vanity was a little dirty."

"I've had such an awful experience with this hotel that I will never again stay at a building with "Fairfield" in the name. I booked this hotel in part because they had a pool, and did not see anything in the app about it only being open seasonally. When we arrived, we found out the pool was closed. We checked out without a half hour or so, but they would not refund our stay. I reached out to the manager, and she refused to refund the night because the hotel was fully booked. (Be that as it may, rooms were still available that night on the app). "

"Have stayed here many times and it is always perfect! Much nicer and cleaner than upscale hotels I have traveled too. Staff is always the BEST! One of the cleanest hotels I stay at. Love this property!"

"Very good stay. Friendly staff and clean room. We will be back"

"Yea but the room next to us had music blasting all night"

"The room was nasty ….mirrors were disgusting…bed sheets were filthy stained. The towels were not white. They were brown just not a pleasant day at all."