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"Let us begin at the beginning. The reception staff were amazing: Jinnelle and her team treated us as though we were values members of their family. The room was spacious and sparking clean. Service at all times was prompt and pleasant. The breakfast team, including Hossein, Tufayel and Jenisha, were very helpful. "

"Overall very good and I'd happy go back, however the hotel has a very strange and rather disjointed layout, and the public spaces whilst very well kept and pleasant don't go the extra mile to make this feel like a premium experience. Let me be clear, this is only the decor, which is in good condition, just not very special. The staff, room and food were excellent"

"so friendly and clean and amazing location "

"Everybody was nice, the room was great. Will return when in Birmingham."

"Amazing space with good staff, will come again soon."

"A thoroughly enjoyable experience from start to finish, a great weekend thanks "

"Spotlessly clean, good size room. Lifts were timely despite us being on 16th floor and one lift being serviced. Nice breakfast. Location is excellent and I've stayed here 3 times now. "

"Rooms were newly refurbished - good location, friendly staff, would definitely stay again "

"Stayed for 2 nights . Check in very quick. Lovely young man on reception. Room Modern Tastefully decorated and comfortable, Upgraded to club room)spotlessly clean. However did need to change as very noisy due to possible aircon work on roof . Receptionist took us to another room even returned with our new key cards. Very polite, friendly and professional. Wish could recall his name (played Gailic football) We also experienced the Club lounge and again had lovely a waitress who looked after us. In fact all the staff we encounterd were very friendly . Very googd breakfast also. Couldn't fault anything. Thank-you we will be back. "