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"This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor"

"The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing. "

"One of the best and new hotel in Otaru "

"Always great to stay at midtown niseko, 24 hr counter, room has everything an outdoor adventurer would want"

"One block from canal cruise one block from the main shopping district."

"Very nice hotel. You do need a car to move around. Dining options are not walkable. "

"Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent."

"It was perfect for what we needed. "

"Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :) "