Saint Mary Hotels with Waterslides

"Everything was perfect "

"The location of the hotel was great, given that it was right on the main street, making things easily accessible. The hotel bordered a gully though, which was in a deplorable state. The dining staff were great. We had aurhentic, tasty Jamaican food for breakfast.....even our toddler loved it. The bedroom and bathroom could use a bit more cleaning though and the pool was closed for most of our stay. The staff were polite, buy not very hospitable. Overall, the hotel was modern, provided clean enough, carpet free space that was close to all the amenities in Ocho Rios, including the beach and shopping areas, but needed a little bit more to get to five star quality. "

"Excellent "

"Super breakfast "

"One night stay only - will certainly be returning to enjoy the other amenities. "

"Upgraded to have our rooms upgraded to ocean view. One Wes not ready, had to stay at the other tower for a night, was then going to be upgraded to a suite, didn’t happen. Supposed to get a special gift basket that those rooms get, never happened. Front desk Wes very helpfull, supervisor not so much. Will go to a Moon Palace again, just not this one."

"It’s always a pleasure to "

"Friendly and helpful staff. Rooms could use a little updating some things were falling apart. Lots of things to do on resort. "

"Initially i was thinking that I would definitely book this hotel again and would also recommend this hotel to my friends and family. I was shocked when I went to check out and I was told I had to pay US150.00 to use the bathroom that obviously had a leaking problem before we were assigned the room.. We were told that we broke a pipe underneath the kitchen sink which was a blatant lie.. Even if a pipe was broken outside of the bathroom how could that be the customers fault??As a customer I should be able to simply use the shower without fearing I might break a pipe located elsewhere in the hotel room..that problem had absolutely nothing to do with us and therefore that decision wasn't fare to me at all I was very disappointed and therefore could never ever recommend anyone to stay here.. that's it for me "