6/10 Boleh diterima
Matthew, Hanover
Mengembara bersama pasangan
13 Okt 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
This is a nice,older, property with an outstanding staff and excellent food. The spa services were excellent as well.
We stayed in the signature spa villa 6004 which included unlimited spa visits. The staff at the spa, especially Krystal, were super nice and helpful.The bed in the villa was amazing as was the pool.
The bad: facilities are a bit run down and can use some paint and some TLC for sure. This place is right along the road at a busy intersection and is very loud with traffic noise 14 hrs per day. You can clearly see the intersection red light from the open air lobby, yes its that close to the main road. Not very relaxing and annoying to say the least. Thank goodness we brought a sound machine to try to drown out the noise to get some sleep, but at full volume, we were still woken up numerous times by jake brakes and airhorns. We also experienced no hot water in our villa for about a day, but was quickly corrected by staff. Our AC unit had a mind of it own and was very loud and squeaky. It worked when it it wanted to and would go from 68 to 84 degrees randomly, so you never knew what you were walking into.
The food and service was excellent as were the bar tenders.
If you are hard of hearing, I think this would be the perfect place for a great Jamaican vacation!
Matthew
Menginap 5 malam pada Okt 2025
