Puerto Plata Hotels with Spa

"The facilities and staff are amazing. If you’re looking for a boutique hotel with great amenities and the owner on site who takes an active interest in your wellbeing, this is the place. What a gem"

"The staff make the place absolutely perfect. I rented a ATV and parked it on the sidewalk as instructed. I was told to move it at 11 pm. I feel asleep. The security guard there manually moved it across the street so that it wouldn’t get ticketed or towed. You can’t find this service anywhere in the the Dominican Republic "

"The rooms are spotless. Beds were comfortable. Douvets were cozy and sheets are all clean. They obviously have pride in ownership. The owners were present, ensuring everything was in order. They once owned it, then sold it to an investor who unfortunately didn't love the resort like they do. Luckily they bought it back and you can tell they are putting sweat equity back into restoring the resort. It's incredibly charming- from the woods finishing to the immaculate floors. It's a great design and has very kind and hospitable staff"

"Although the restaurant is under renovation they provided a very nice breakfast in the gardens. Great room overlooking the water. Very close to groceries and walkable to most of the restaurants. "

"We arrived in Jan (off season) it was super quiet and what we wanted (we were the only ones there besides staff) allowing us to take amazing pics (I haven’t n loaded yet) it was a great experience. Although at night, I did get a tiny bit concerned when we went back to tip the staff and there wasn’t anyone to be found. Nothing bad happened in fact we are planning on coming back. The view was great the amenities were great as well. We ordered dinner that wasn’t included and breakfast and it was tasty. They gave us unlimited free coffee and there was water in the room too. Also there was beer in the room refrigerator but we didn’t touch that because we didn’t know if it was a charge for it. Only thing I would change is for front desk staff to be a little bit more friendly. The interaction was a little bit awkward kind of unwelcoming but other than that everything was great! We referred them already too many locals and our family and friends back in the US"

"I loved this hotel since we arrived, the young man who attended us to check in was very nice, he accommodated us and gave us a unique service. The one who took us to the room didn't help enough with all the information, very nice and clear. Customer service 10/10 the Best of the best 👏👏. They gave us a massage at the spa and Jordan and Carla were very kind and the Massage was perfect 👌. "

"We fell in love with our 1 bedroom apartment. It was beautiful and had a spectacular view of the ocean. The staff was so friendly, helpful and kind. We only got a couple of the staff’s names but one was Wairy in the office and she answered all of our questions and helped us rebook the same apartment for March. The young fella who checked us in was helpful and so nice. He was always smiling. We had difficulty with the safe and the tv. He came back to our room immediately to try to remedy the problem. Hopefully they did get the safe fixed for the next guests. Calvin was one of the security team staff and he was awesome. They entire staff went out of their way to acknowledge you. I was expecting more lounge chairs on the beach though. There’s maybe 9 or 10. It does say private beach but there were people from neighbouring apartment/condo buildings using them which I found odd. I would have been upset if there weren’t any free to use because of that but we didn’t run into that this trip but I could see it happening. We are not new to staying in Cabarete but this was our favourite stay so far. So much that we are returning in 2 months. We love that we can walk the beach to our fav little beach spots and there are 2 grocery stores within a 10 minute walk. The new Janet’s plus is very nice and closer than the original Janet’s. We look forward to our return trip and are sure it won’t be our last at Ultravioleta. "

"Clean room "