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"Great central location, pleasant staff, nicely renovated, good restaurant and excellent coffee in the lobby bar."

"This is an excellent hotel in a terrific area. We disembark from the cruise ship in the morning and had a 36 hours stay in BA. The hotel let us check in at noon instead of the normal 3 pm time because of the Expedia reservation. This was very helpful as we had an earlier than normal rise and not so smooth disembarkation. The room was very clean and spacious, and the bathroom, equipped with a high class jacuzzi, was great. The spa room/gym was nice but we didn't get to use it.The receptionist, Valentina was very friendly and helpful. The concierge, Francisco, was super nice and pleasant. The breakfast was good, and the service was excellent.The hotel is only 10 minutes walk from a great eating and shopping area. It is also in walking distances from great places to visit. Highly recommend this 5 star hotel."

"Clean room and friendly helpful staff. "

"Great customer service!"

"Breakfast was well done, fruits, pastries, savory and sweet. Good coffee. Roommate large, clean and comfortable."

"Muy bueno"

"Excellent "

"The room decor is "interesting". But, it's a great hotel with an excellent Italian restaurant and a top notch fitness center and spa. I would stay there again for sure."