North Yorkshire Business Hotels

"The room I was given was much older than it appeared in the photos. The carpet was not clean, and there was a strong unpleasant smell as soon as I entered the room. The bathtub glass in the bathroom was dirty, with mold covering the edges. The walls in the room were also in poor condition, with peeling paint and visible damage in several areas."

"Really well presented, friendly staff, highly recommended."

"Great for walking into Whitby Breakfast was ok 1st day of our stay breakfast was great couldn't really fault it 2nd day completely different experience alot of the breakfast was overcooked some sent back and replaced no pastries on the continental selection "

"Lots of negativity about this Hotel Our experience was Very good Check-in Swift hall Reception downstairs areas Magnificent Staircase Ladings upto 1st floor all new carpets Clean room was great clean superb shower room Staff we're Fantastic Really Helpful and friendly Yes parts of hotel bit Shabby/need updating which is a huge task giving Size of the building but work ongoing in smartining it up Only real moan the fantastic balcony overlooking the sea front (Smoking Area) could do with pressue washing sooner rather than later and add few more Bins Just booked for next year going to be interesting to see the changes and upgrades they doing "

"The staff and food really are beyond expectations here. The facilities are also fantastic. Definitely worth a visit and provides great value for money."

"Great value room, very spacious and quiet room"

"Room cleaned daily friendly staff. Didn't have breakfast but evening meal very nice. Car parking a bit expensive."

"For the price we paid, this was excellent! The hotel is stunning when you walk in, the rooms were nicely decorated, if a little grubby but we weren’t expecting 5*. The beds were really comfy. I’m not sure what the rooms would be like in summer as there was no heating or air conditioning and windows didn’t open much. The bars ares were excellent too! Staff were really nice, didn’t seem the best trained in hospitality, which surprised me for a Britannia Hotel but still, we weren’t put off - maybe some staff had called in sick and they were covering? We’d definitely return. "

"The room was clean and comfortable. The staff were very friendly and helpful.Breakfast and evening meals were excellent. Parking was easy. We were able to walk into town along the canal which runs along the rear of the hotel in 5- 10 minutes. Very enjoyable stay."