La Altagracia Hotels with smoking rooms

"Check in process was terrible. We ran into issues with payments, however the man checking us in once we got to our room he called the room and said they weren’t bringing our bags we had to go get them from lobby then stated they didn’t charge us correctly his exact words “all I know you owe 380.00” very rude on the phone. Worst experience only nice person was Tony. Kids show we all felt like we were sitting in the dark. Buffet was dark, food was the same every day. Food was maybe a 1star. Needless to say I don’t leave reviews and this says a lot how terrible it was with water also shutting off, room flooded list goes on. "

"Truly unhappy with this property, poor quality food and unhelpful staff."

"Overall i give this a solid 4 star. The beach and location were 5 star but food was just so so and like most all inclusive the alcohol was bottom shelf. The buffets didn’t have a ton of selection but rather the same foods over and over in different sections. The sit down restaurants were actually pretty good. We love the Italian(not referring to the pizza place Focacia) along with the Indian cuisine was really good. They also have a Cafe that does espresso that was great and they had awesome crepes and waffles there. Additionally by the food trucks each day they did more of an authentic Dominican meal options that was made fresh and it was always one of my favorites. The staff for the most part were really good with only a few that weren’t great. The resort itself was really nice, nice finishes and ambiance and i understand being on the ocean and with the high humidity its hard to keep things up but there could be a bit more attention to detail in the painting of the rooms and cleaning. Again overall it’s a solid 4 stars and i find it very difficult to give a 5 star to any resort or hotel. My wife and enjoyed our stay and would go back especially when you look at the cost compared to other resorts."

"The rooms were clean, staff very friendly and helpful, beach beautiful and food spectacular. So many options for activities, food and other amenities. We will definitely be back."

"Resort was very clean and they really kept up with the landscaping. The beach was absolutely stunning! The resort had so much to do you were never bored. Food was average but still one of my favorite resorts I have visited. Will definitely be coming back :)"

"Room was clean with pool view. Shower didn’t drain properly and left water all over floor. "

"I loved my stay here. I went solo and felt safe the entirety of my stay. The staff was lovely and the entertainment staff made a real effort are making connections with guests and making the experience enjoyable. The bar staff was excellent and drinks were good. The beach was perfect right off the resort. Hibachi restaurant was delicious. My room was very clean and house cleaners came each day. Very pretty resort. I would recommend! "

"Everything were perfect! Particularly would like to notice our butler Henry "

"Clean room, clean pool and water slides but minibar was never restocked - even after calling to ask multiple times. "