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"Staffs were very friendly and helpful, room is very clean. It’s isolated from the village so you’d better prepare your food for night or order buffet"

"We absolutely loved our time here! Cozy rooms, short drive to multiple resorts, really good breakfast. The owner was incredibly friendly and accommodating. One of the best stays we had in Japan."

"Amazing location with beautiful surroundings food was incredible and giant comfy beds, peaceful and quiet with plenty to do."

"やや 宿泊費が高いが ゆっくりは出来た スタッフの柔軟な対応がありがたかった。"

"Amazing accommodations. Extemly nice hosts and the food is phenomenal. Very comfortable rooms. Walkable to other lodge restaurants and ski in ski out."

"接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。"

"The place is great."

"廃業したペンションを買い取って経営してるみたいだ、リホームすれば、よくなるかな？ オーナーが良さそうです、色々心配してくれて良かったです。"

"Friendly staff and beautiful japanese traditional room. "

"スキーリゾートに隣接するためスキーインアウトが可能ですがそれは自分の道具を持ってる場合に限る。レンタルがないのだ。 食事はとても美味しく量も豊富。部屋も風呂も最高。とてもリーズナブルな値段で二重丸です。"

"쿠로히메역에서 차로 5분 정도 들어갑니다. 주변이 펜션지대라 산책하기 좋습니다. 그릇등이 잘 준비되어 있지만 양념류는 없습니다. 구글지도에서 그린벨 쿠로히메를 영어로 검색하면 다른 곳으로 안내하니 반드시 일어로 검색하세요"

"サウナ目的でいきましたが、スタッフの対応、レストランの料理文句なしでした。"

"Good breakfast choices, friendly and helpful staff . Laundry facility available."

"Overall great experience with the hotel, breakfast was excellent, good variety, staff was helpful with great suggestions of things to see and do, room was clean and well stocked. We would stay here again."

"Helpful staff, beautiful rooms and baths"

"Staff was helpful. Rooms and facilities were clean. Onsen was clean and cozy. Super location if you want to be close to Nagano station. 7-Eleven around the corner. Lots of dining options nearby. Would stay again!"