Cari Hotel di Isla Mujeres

"It’s not enough show and things at night. The breakfast was outstanding!"

"Great Services"

"Todo bien bueno menos la comida no me gustó realmente para ser un hotel 5 estrellas"

"Overall, we really enjoyed our stay, and the hotel has many strong points. Pros: The hotel is very large, beautiful, and well maintained. The grounds were always clean, and the rooms were cleaned several times a day, which was very pleasant. We liked the variety of restaurants and the selection of food. Although not every dish suited our taste, the overall choice was truly extensive. The pools deserve special praise. The water was clean, the pools were beautiful, and the depth was very...

"Pools and swim up bars amazing. The beach was the worst I've ever seen at a resort that's supposed to be there for that reason! Completely disappointing. Hotel was amazing."

"Me gustó todo"

"Great"

"Moon Palace was great! Food was really good and the different restaurants at night gave you a chance to enjoy different types of venues. I would suggest staying at the Grand as it was by far the nicest and best lay out. The nightly entertainment was good too! Gave a great nightcap to each night. Pool bar was a plus and well received. Jorge, the one waiter/server by the pool was genuine and made for great conversation. I wish him well. The only drawback I saw was at check in they were trying to...

"Tienen límite para reservar en un restaurante de acuerdo a las noches que te quedes, así que no es "todo incluido" te limitan los restaurantes. La cama dura, cabecera vieja sonaba tanto que nos despertaba. La TV con fallas de señal. No regresaría nunca."

"Nice property nice view"

"Very clean room"

"Staff is friendly and attentive. In the adults only tower the butlers (especially Marie and Francisco) were quick to respond and attended to all of our needs. Love the variety of food on property but the quality of proteins like chicken and steak could be improved. Nice variety of bars on property"

"The food is the only downside. The Japanese was wonderful and the lack of other options is our only complaint. The resort is new, updated, clean, and the staff is wonderful. Never a long wait time. Very pleasant. !"

"The hotel has good infrastructure, the staff are super friendly and helpful (Era from the concierge and Israel from the front desk), the only negative thing is the lack of entertainment."

"The room was amazing, had a hot tub outside which we enjoyed. The bed was so comfortable. We had turn down service a few nights which we thought was a sweet touch. Breakfast at the Italian for the adults only was 1000/10. Also breakfast at the main buffet was yummy too. They had turkey sausages! Pools outside were maintained well and lots of room, it didn’t feel super busy which we liked. The beach also had a lot of free cabanas. Johnson at the pool bar was a great bartender! Bogart and Elias at...

"Staff was amazing, overall Hotel was amazing, will definitely go again."

"The resort was greattt ! The food wasn’t the best at all but the staff made up for it ! They are going to close down in august to renovate I’m hoping all will get better for this ! All that needs getting better is the food and it’ll be perfect ."

"Impeccably nice property. The food and service blew us away and the pool layout + beach options were great. Will definitely visit again."