Isla Mujeres Family friendly Hotels

"ATELIER Playa Mujeres exceeded all expectations. We absolutely loved our stay. Everything was outstanding—from the friendly, attentive staff to the beautiful property and immaculate resort grounds. The food was excellent, the atmosphere was luxurious and relaxing, and every part of the experience felt top-tier. We had an amazing time and would highly recommend this resort to anyone looking for a premium all-inclusive experience."

"We had the most amazing stay at TRS Coral Hotel with my friends and I genuinely can’t recommend it enough. From the moment we arrived, our butlers Sergio and Ana took incredible care of us. They were attentive, thoughtful, and went above and beyond to make sure we had everything we needed throughout our stay. They even made my birthday feel really special, which I’ll never forget. It felt personal, warm, and truly well taken care of. The ambiance of the resort was a solid 10/10—beautiful, relaxing, and exactly the kind of luxury getaway we were looking for. The staff across the entire property were consistently warm, welcoming, and respectful, which made the experience even better. Food-wise, it was a bit mixed, but overall still enjoyable. We didn’t get to try everything, but Helios and Capricho were great for breakfast and definitely stood out for us. Overall, the service and atmosphere carried the experience in the best way. We left feeling well taken care of, appreciated, and honestly a little spoiled. We will absolutely be coming back again—that’s a promise. If you come here request Sergio and Ana as your butlers you will not be disappointed. I miss them already!"

"Ocean was too rough couldn’t even get in!"

"Everything was perfect "

"Amazing"

"Very clean and friendly staffs"

"We had an amazing stay at Excellence Playa Mujeres in Mexico and would absolutely come back again. From the moment we arrived, the staff was warm, welcoming, and attentive, making us feel completely at ease. The property itself is beautiful—well-maintained, clean, and thoughtfully designed, with a relaxing atmosphere that really lets you unwind."

"The service level provided by each and every concierge (butler) that we encountered was world class. "

"Very disappointing experience. The jet ski staff refused to accommodate a simple and reasonable request. I paid for 30 minutes and wanted to divide the time between my family, including a short 5-minute ride for my 7-year-old daughter. There was no flexibility at all — just a flat refusal, even though I paid for the full time and should be able to use it as I want. On top of that, the prices are extremely overpriced for this level of service. The facility itself is also poorly designed and inconvenient. The floors are very slippery, which feels unsafe, especially for families with kids. Moving around with a stroller is frustrating — there are no clear or direct exits to the pools, and you end up walking through what feels like a maze just to get around. Overall, not family-friendly and definitely not worth the price."