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"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"

"部屋が汚い。TVがつかない。最悪。"

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"山でもあるし値段なりのサービスかとは思う。バスタオルが付いてないとか、朝食が付いていないサービスとかオーダー内容が後で確認しにくく分かり難かった。"

"The staff was really nice and helpful"

"Excellent breakfast (must reserve in advance). Hotel was clean and conveniently located."

"Wonderful place!"

"Quiet and very clean. Great location just minutes from station. 9th floor onsen was an unexpected pleasure with the outdoor pool and a very hot sauna."

"Very good location, easy to walk around the town and close to the station."

"Wonderful hotel, thank you"

"A great stay - a convenient location"

"The hotel has everything you need, great staff and amazing location to explore Matsumoto!"

"We enjoyed the breakfast, clean comfortable room, and convenient location. For western travelers the beds are very firm."

"Great location and breakfast"

"Traditional hotel well placed for local sights."

"Basic hotel with all you need. We only stayed one night. Breakfast was good and staff helpful and friendly"

"Great location. Very close to the train and bus station and 10 minutes to historical and shopping. Staff was very friendly and efficient. Breakfast was good too"