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Beautiful resort and grounds. The service was phenomenal. Our luggage was delayed for two days getting to Tenerife from Amsterdam airport and when we checked in the staff gave us a care bag with t-shirts, toothbrushes, toothpaste, etc. to get us through. Our family had a great time here. If coming here I recommend renting a car for a few days for excursions as taxi fare quickly becomes very expensive (often more than the excursion cost!) as the hotel is on the south end of the island but many excursions are out of the north.

Our stay was absolutely fantastic! We enjoyed every single moment. The facilities were amazing, plus I would like to thank Manu and Isabel so much. They were really gentle and caring. We’re grateful and we will come back in the future for certain.

Didn’t like Unique area.

Excellent property. Plenty of sun beds.

Nice room, the highlight was the breakfast spread which was excellent. Parking not immediately obvious but after a trip round the block, I found it.

Absolutely brilliant place. 4th visit and will be again next year

We arrived late and had already decided to upgrade to Royal Level, which late at night proved a little troublesome. We tried again in the morning and after a small discussion with reception decided to stay in Deluxe Room (which was great) and just upgraded to the RL service which we thought was well worth it. The hotel did not feel overcrowded as there is plenty of space around the 5 pools. The food in the buffet was very good with a very large selection however we did feel the Al a carte in the RL could have been a bit more special as some of the food was very dry from being left under the heat lamps. The sushi was great and the Breeze bar menu very good. Included as part of RL. Loved the B Lounge for a night cap. Entertainment was OK. Holiday rep standard.

The best thing about this hotel is the staff and the food. The property is a lovely art deco style building that needs some updating but the rooms are spacious and the views of the port are great. The third time we have stayed here, the buffet breakfast is great with a nice selection and the food in the bar is great too. Staff are always so friendly and accommodating. Close to bus connections, easy walk to Triana where there is a great selection of shops and restaurants. Kids love the pool on the roof terrace although it was a bit windy during our stay so we didn’t spend too much time there.

Everything was good ,nice service from the reception and nice rooms... i wasn't very happy with the quality of the food offered in the breakfast buffet