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"Usually stay here, rooms are nice with the odd fault from time to time. Would be nice if they had bottles of water in the room. The thing that annoys me, and I think I've finally had it, is the gym times. Get in from a days work, just want to do an hour or two. Closes at 8, last admission at 7, and they chuck you out by 7.40. So realistically I get 40 minutes at best, and that's just pointless, especially when comparing to other hotels when they close at 10 or have 24 hour unattended."

"Didn't have a spa so couldn't say. But the staff were really good especially Kirstie at breakfast. She sorted my gluten-free breakfast out for me which was very tasty. Bed's were really comfortable so had a lovely sleep for journey next day. Nice hot shower. Couldn't fault the Hotel. "

"Very nice & comfortable, staff were great"

"Good breakfast but evening meals are expensive "

"Pool was lovely, not cold! Hot tub perfect. Our room was very nice with a big comfortable bed. We ate in the restaurant and found the food and service excellent. We wouldn't hesitate to stay here again. "

"Staff excellent always happy and helpful Hotel parking fine although not secure. We have stayed at hotel before and will book again."

"Great hotel, very welcoming staff"

"The room was slightly stuffy and couldn’t change the air con settings very easily. Other than that everything was spotless, the staff were helpful the lady who booked us in was great and ordered me a taxi for a specified time. A very pleasant stay."

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"