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The Maids Head Hotel

4.0 star property
Hotel with a restaurant, steps from Elm Hill

Choose dates to view prices

Photo gallery for The Maids Head Hotel

Courtyard
Dining
Exterior
Premium bedding, individually decorated, individually furnished, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
The current price is RM698
RM838 total
includes taxes & fees
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room

Premium bedding, individually decorated, individually furnished, desk

Single Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

8.6 out of 10
Excellent
(37 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, individually decorated, individually furnished, desk

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Dog Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Single Room

  • Sleeps 1

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About the area

Located in Norwich City Center, a neighbourhood in Norwich, The Maids Head Hotel is near the airport and near a train station. Norwich Castle and Norwich Theatre Royal are cultural highlights, and some of the area's notable landmarks include Tombland and Elm Hill. Looking to enjoy an event or a match while in town? See what's going on at Carrow Road Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location.
Visit our Norwich travel guideOpens in a new window
Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km
  • Carrow Road Stadium - 17 min walk - 1.4 km
  • University of East Anglia - 7 min drive - 4.1 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪The Glass House - ‬1 min walk
  • ‪The Ribs of Beef - ‬2 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪The Merchant's House - ‬2 min walk
  • ‪The Wig and Pen - ‬3 min walk

About this property

The Maids Head Hotel

Upscale hotel near Norwich Cathedral
Located close to Elm Hill and Tombland, The Maids Head Hotel provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. The on-site restaurant, WinePress at Wensum, features children's meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and meeting rooms
  • Concierge services, smoke-free property and a front desk safe
  • Guest reviews speak highly of the central location, helpful staff and first-rate property condition
Room features
All 84 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as iPads and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Maids Head Hotel?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 21 Aug 2025 start from RM 698.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Maids Head Hotel?

Self-parking is available for GBP 10.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this hotel is steps away from Elm Hill, Tombland and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

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The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ,nice room ,lots of breakfast choices 👍would stay here again even though they say it’s haunted 😬
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights to attend a Family function in the area. We were delighted with our choice and thoroughly enjoyed our stay. Highly recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Staff were friendly and helpful. Very close to town and amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alwine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recommended to me by a friend and it certainly didn’t disappoint. We had a lovely room and everything was perfect.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and clean. Great location for everything
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Amenities
Stayed here for wedding, on arrival we was surprised with complimentary upgrade wasn’t expecting this at all made the stay even more amazing. Everything was perfect would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Excellent location, nice friendly staff,
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and amenities. Hotel is beautiful and very well maintained.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay at this lovely hotel which is adjacent to Norwich Cathedral. Great breakfast, pricey evening meals mitigated by two restaurants less than 3 minutes walk away. Lots of stairs to contend with, visitors should be warned.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, reasonably priced. Delicious food for breakfast, and very helpful people at the reception desk.
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, spacious, luxurious, clean. I had limited contact with the staff but they were helpful and polite. Whilst I realise it's a listed building the outside looks a little tired. Location is very good.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay to visit historic Norwich
Stayed 1 night in Mar 2025

8/10 Good

Kit yee tracy

Liked: Cleanliness, staff & service, property conditions & facilities
I stay
Stayed 5 nights in Jul 2025

8/10 Good

Brian

Liked: Amenities
There is a lot of history regarding this centrally located hotel in Norwich.
Stayed 1 night in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot go round with the Maids Head when visiting Norwich. Brilliant location, great staff, convenient parking and loads of history. A+++++++++++++
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Fifth stay at the Maids Head and enjoyed every one. Rooms charming and comfortable, staff very friendly and extremely helpful. If staying in Norwich would never consider anywhere else.
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, and wonderful thoughtful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was totally unique. Our room was excellent with all the mod cons one would expect to see in a hotel room. The communal areas were very inviting. The breakfast was very good offering a bit of everything. All the staff we had dealings with were very helpful and pleasant. The hotel is situated in a prime position right by the cathedral. The castle, museum, shopping and restaurants and bars are all within walking distance. I would definitely recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming, no negatives regarding the hotel, excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvellous Maids Head

Another wonderful visit to the gorgeous Maids Head. Warm welcome, fantastic service & gorgeous rooms. Already planning next visit.
Stayed 1 night in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommend!

Excellent location, value and quality hotel!
Stayed 1 night in Mar 2025