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St Giles House Hotel

3.5 star property
Norwich's urban retreat combines spa indulgence with hearty breakfasts, creating a relaxing city escape where travelers can truly unwind

Choose dates to view prices

St Giles House Hotel in Norwich City Center welcomes visitors with a spacious terrace and modern bar. Guests can book hot stone massages or body scrubs at the spa, and enjoy cooked-to-order breakfast. Helpful staff and free in-room WiFi enhance the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is RM563
RM676 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in fee: GBP 30.00

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 35.0 per day.

Cots (infant beds) are available for GBP 25.0 per day

Payment types at the property

Important information

Optional extras

  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is St Giles House Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at St Giles House Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at St Giles House Hotel on 25 May 2026 start from RM563, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at St Giles House Hotel?

Self-parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at St Giles House Hotel?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at St Giles House Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 30.00 (subject to availability).

Where is St Giles House Hotel located?

Located in Norwich City Center, this spa hotel is within a 10-minute walk of St Giles Church and Norfolk Broads. Binham Priory and Norwich Guildhall are also within 5 minutes. Norwich Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 190 out of 388 reviews
Rating 8 - Good. 123 out of 388 reviews
Rating 6 - Okay. 53 out of 388 reviews
Rating 4 - Poor. 18 out of 388 reviews
Rating 2 - Terrible. 4 out of 388 reviews

Reviews

Verified

8/10 Good

Rachel

Liked: Cleanliness
Excellent location for the town and theatre.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay food exceptional, staff went the extra mile nothing was too much trouble will come again x
Stayed 1 night in Apr 2026
Verified

8/10 Good

Trevor

Excellent place to stay in the centre of Norwich. Great breakfast. Dinner menu was good, great steak.
Plantation garden, 10 minute walk from hotel
The Lanes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely place to stay. Friendly staff, relaxed atmosphere, large comfortable room, perfect location and food from new menu in the restaurant was amazing. Love staying at St Giles!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location in Norwich is perfect for theatre goers and foodies! Good parking (when you discover the route in - don't forget to give car registration to reception). Efficient and friendly staff, great breakfast, very comfortable bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness, staff & service, amenities
Carpark directions on the website were brilliant, there was plenty of parking space and we were able to get the permit before check in. The hotel is in a great location for town centre. The room we stayed in and some parts of the building looked tired, but were clean. Our room didn't have any towels in, but reception soon sorted that out. The room was very hot. The breakfast was nice and the staff were very kind and went the extra mile to look after our dog.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean spacious room, central location handy for theatre. Tried the new Irish inspired dinner menu which was very interesting and enjoyed everything we tried.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, helpful and friendly. Breakfast was very good and the bar staff were very good. Our Executive room was a good size, good shower room had all the amenities shown but I wouldn’t describe it as executive. It was clean but decor was basic, no “frills”. Great to be in the city centre with parking. We would use it again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Amazing bathroom with large tub. Breakfast cooked to my liking. Carpark was a bit of a pain to get to.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was good, the show needs deep clean but usable. The kettle lead needs being made longer to reach the socket. Blinds and inside the windows could do with cleaning . Overall not bad at all . Staff very friendly, we asked for more tea and milk the lady on reception but them in our room for us great service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location and lovely building. We enjoyed our stay. Breakfast was really nice too.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, room comfort
Great breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
Back patio outside the bar
Inside by the bar
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and accommodating.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Fabulous location Friendly service Beautiful hotel with character
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, room comfort
Friendly helpful staff in a great location.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel, friendly helpful staff, great location in the town centre
Stayed 1 night in Dec 2023