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St Giles House Hotel

3.5 star property
Norwich's urban retreat combines spa indulgence with hearty breakfasts, creating a relaxing city escape where travelers can truly unwind

Choose dates to view prices

St Giles House Hotel in Norwich City Center welcomes visitors with a spacious terrace and modern bar. Guests can book hot stone massages or body scrubs at the spa, and enjoy cooked-to-order breakfast. Helpful staff and free in-room WiFi enhance the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Double Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Executive Double Room (not dog friendly)

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

The Georgian Double (dog friendly)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Twin Room (not dog friendly)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Junior Suite (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Living area

Georgian Suite (not dog friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Superior Double Room (not dog friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Norwich City Center, a neighbourhood in Norwich, is home to St Giles House Hotel. Market Place and Magdalen Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norfolk Broads and Catton Park. The Forum and The Plantation Garden are also worth visiting. Visit our Norwich travel guide
Map
41-45 St Giles St, Norwich, England, NR2 1JR

What's nearby

  • Norwich City Hall
    Norwich City Hall
    3 min walk - 0.3 km
  • The Forum
    The Forum
    5 min walk - 0.4 km
  • Norwich Castle
    Norwich Castle
    7 min walk - 0.7 km
  • Norwich Theatre Royal
    3 min walk - 0.3 km
  • Market Place
    6 min walk - 0.5 km

Getting around

  • Norwich Station
    17 min walk
  • Norwich (NWI-Norwich Intl.)
    15 min drive

Restaurants

  • Ten Bells
    3 min walk
  • Alchemista
    4 min walk
  • PizzaExpress
    4 min walk
  • PizzaExpress
    4 min walk
  • Coach and Horses
    2 min walk

About this property

St Giles House Hotel

Hotel near Norfolk Broads
At St Giles House Hotel, you can look forward to free cooked-to-order breakfast, a terrace and a bar. Treat yourself to a body treatment, a sports massage or a detox wrap at the on-site spa. The on-site restaurant, SGH Brasserie, offers breakfast, brunch, lunch and dinner. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
  • Self-parking (surcharge), wedding services and luggage storage
  • 3 meeting rooms, concierge services and a reception hall
  • Coffee/tea in reception, massage treatment rooms and a lift
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and minibars.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers and hairdryers
  • 50-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

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  • Free Wi-Fi
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9.2 out of 10, Wonderful, 1,001 reviews
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RM719 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SGH Brasserie

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 558 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 30.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Cots (infant beds) are available for GBP 25.0 per day

Payment types at the property

Important information

Optional extras

  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

St Giles House Hotel Norwich
St Giles House Norwich
Hotel St Giles House Hotel Norwich
Norwich St Giles House Hotel Hotel
Hotel St Giles House Hotel
St Giles House
St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Is St Giles House Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at St Giles House Hotel?

Self-parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at St Giles House Hotel?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 30.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at St Giles House Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 30.00 (subject to availability).

Where is St Giles House Hotel located?

Located in Norwich City Center, this spa hotel is within a 10-minute walk of Binham Priory and Norfolk Broads. Norwich Guildhall and Norwich City Hall are also within 5 minutes. Norwich Station is 17 minutes by foot.

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Reviews

St Giles House Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 169 out of 357 reviews
Rating 8 - Good. 117 out of 357 reviews
Rating 6 - Okay. 49 out of 357 reviews
Rating 4 - Poor. 18 out of 357 reviews
Rating 2 - Terrible. 4 out of 357 reviews

Reviews

Verified

8/10 Good

Trevor

Excellent place to stay in the centre of Norwich. Great breakfast. Dinner menu was good, great steak.
Plantation garden, 10 minute walk from hotel
The Lanes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location in Norwich is perfect for theatre goers and foodies! Good parking (when you discover the route in - don't forget to give car registration to reception). Efficient and friendly staff, great breakfast, very comfortable bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Welcoming staff, wonderful breakfast and a comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, helpful and friendly. Breakfast was very good and the bar staff were very good. Our Executive room was a good size, good shower room had all the amenities shown but I wouldn’t describe it as executive. It was clean but decor was basic, no “frills”. Great to be in the city centre with parking. We would use it again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities
Very helpful and freindly staff, room clean and large. Lovely decor, good restaurant.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room was good, the show needs deep clean but usable. The kettle lead needs being made longer to reach the socket. Blinds and inside the windows could do with cleaning . Overall not bad at all . Staff very friendly, we asked for more tea and milk the lady on reception but them in our room for us great service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Staff were very helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place for trips up to Norwich which I do quite a lot.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Great staff, very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Lovely staff. Amazing breakfast-one of the best I’ve had plus the choice was next level. Bar prices weren’t bad at all and great choice. Definitely will stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location and lovely building. We enjoyed our stay. Breakfast was really nice too.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely could not have picked a better place to stay upon my return to Norwich. The staff were above and beyond, helping accommodate our stay and making us feel welcome
Back patio outside the bar
Inside by the bar
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, room comfort
Great breakfast
Stayed 1 night in Jun 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and accommodating.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Fabulous location Friendly service Beautiful hotel with character
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, room comfort
Friendly helpful staff in a great location.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely comfortable bed. Clean room. Friendly and helpful staff. Great for staying in city centre.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel, friendly helpful staff, great location in the town centre
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break

Nice city hotel and elegant building. Nice food offering and nice location for Norwich City with parking. Looking forward to our next stay
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't of been happier

Beautiful place, friendly staff, quiet and right in the centre of Norwich for all the amenities
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel decor was stunning, the room was a good size, and had everything we needed and more. Breakfast was wonderful. Check in and out smooth. Would recommend for a city break, walkable distance from city centre so perfect for shopping, but far enough away from clubs etc to be nice and quiet - perfect!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Martin

Liked: Staff & service
Hotel room was disappointing, though, breakfast was excellent.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Jade

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable beds but the rooms need to be refurbished
Stayed 1 night in Sep 2024