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Reviews of Royal Inti Cusco

2.5 out of 5
Royal Inti Cusco
Calle Santa Teresa 327, Cusco, Cusco

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 7 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South America 2018
Excellent time
Stayed 1 night in Jul 2018
Response from Lisbeth on 12 Aug 2018
Dear Byungmoo Thank thank you for choosing the Royal Inti and for your time, is very important to us.

6/10 Okay

Verified traveller

Disliked: Staff & service
Nice location, poorly maintained
Rooms are not maintained, breakfast is pretty bare. It is pretty noisy, tough to get sleep.
Response from Liset H on 18 May 2018
Dear guest, we are improving the staff and our procedure cleanning. Hope you come back soon for check it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
房间临街噪音很大，床和被子（毯子）很硬不舒服，早餐还可以，地点也不错离景点不远，可步行去武器广场和很多shopping
Stayed 1 night in Feb 2018
Response from Berty on 19 Feb 2018
Thank you for giving us your opinion that is very important for us, we will take into account

8/10 Good

MARIO

Liked: Cleanliness, staff & service
Good Located. Friendly staff. Need a little maintenance, but not bother your stay less than 3 days..
Stayed 1 night in Sep 2017
Response from Berty on 22 Jan 2018
Thank you for leaving us your comments, for us it is very important.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for people who want a step up from hostel
The room was very noisy all night with traffic from the street (sounding the horn at all hours) and police blowing their whistles. Not the hotel's fault but the balcony door not closing properly to exclude the noise did not help. I had a double room, the only with a balcony onto the street. Next time I would ask for an internal room. The hot water arrived after waiting a few minutes but it was only ever lukewarm so I never braved the shower until my next hotel in Machu Picchu. Mattress uncomfortable too so that did not help with the not sleeping. My room also was not heated but I found a portable heater on the landing which I borrowed for my stay.
Stayed 3 nights in Dec 2017
Thank you for your comments we will take you into account this is very important for us

6/10 Okay

Yasmin

Liked: Staff & service
Disliked: Property conditions & facilities
Close to everything
Tje hotel needs to be more updated, the rooms are nothing like the pictures, but it was ok.
Stayed 4 nights in Dec 2017
Response from Berty on 17 Dec 2017
Dear Yasmin, thank you for your suggestions, your opionion is important to us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good for the money
Nice people. Needs some maintaince . Great location.
Stayed 2 nights in Jun 2017
Response from Berty on 5 Jul 2017
Thanks for your time and leave a comment, it helps us to be able to improve more, we are to serve them.

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Premier location on a shoestring budget
Very friendly and helpful staff. Great option for budget travelers. Less than 5 minutes walk to the Plaza de Armas. The rooms facing the street have balconies and great views, but are noisy from the street at night. Light sleepers should ask for an interior room. The property is being upgraded room by room.

8/10 Good

Curtis, Las Vegad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Good place to stay. Wasn't in the room most the time but the staff was nice and recommended good shopping areas. Only thing was there was no heat in the room or the hotel. I would stay there again.

6/10 Okay

J.C., US

Good hotel for our family
This inexpensive hotel is located just steps from the Plaza Regocijo, which itself is just down the street from the Plaza de Armas. It is in an excellent location for historic Cusco. We were there on Good Friday and we had the good fortunate of witnessing the Good Friday parade/procession from our balcony. The breakfast was also pretty good. Coca tea, coffee and fruit smoothies, and cereal, yogurt, fresh bread, avocado and jam rounded out the hearty selection. I really liked the interior breakfast courtyard space. As for the negatives, the room is very basic and the walls are so thin that you could hear every one of your neighbor's steps. We came with two small children so we were probably the ones making the most noise in the hotel. Moreover, there was a car alarm that kept going off right outside of our window all three nights, and it definitely woke me up each night. Lastly, the staff was super friendly. They let us leave our luggage there from 8am the first morning (prior to check in) to 11pm when we returned from Machu Picchu. When we arrived, the receptionist who I believe lives there was kind of drunk, pointed us to the bag room and gave us the room keys. It turned out to be the wrong room size, but we went ahead anyways. In the morning, it turned out that he had not registered us so the morning receptionist had no idea we had stayed there. This was more comedic than anything, not really a complaint. Overall good bargain though.

8/10 Good

victorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buena ubicacion y atencion por parte del servicio
Stayed 1 night in Aug 2018
Response from Administración on 1 Sept 2018
Gracias por su preferencia. Su opinión es muy importante para nosotros.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
En ganske simpel og indholdsrig mulighed.
Opholdet var i 3 episoder. Forretning, par og solo. Det hele var meget tilfredsstillende. Kan kun anbefales :-)
Stayed 18 nights in Jun 2017

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Foi ótimo, lugar perfeito
Stayed 6 nights in Jun 2017

10/10 Excellent

Oscar Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente ubicacon y precio
Vacaciones super excelentes con un Hotel muy centrico y a un muy precio

10/10 Excellent

Oscar Octavio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
PERFECTA UBICACION Y ECONOMICO
ESTUPENDO EL HOTEL POR SU UBICACION

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo, hotel descuidado

4/10 Poor

michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé mais vetuste et bruyant

6/10 Okay

Rômulo, Rio de Janeiro

Liked: Room comfort
Péssimo atendimento!
Fizemos a reserva pelo site do hoteis.com mas o pagamento foi diretamente no hotel. Ao chegarmos lá uma senhora havia dito que deveríamos pagar a diária em espécie pois se pagássemos com cartão de crédito haveria um acréscimo de 10% do valor, mesmo sabendo disso optamos por pagar com cartão de crédito e economizar nossos dólares para gastarmos por lá. Ao pagarmos o hotel o senhor que efetuou o pagamento não sabia utilizar a máquina de cartão de crédito e isso tomou cerca de duas horas do meu dia. O quarto tem piso de madeira, ou seja, quando uma pessoa anda sobre ele faz um ruído que é capaz de incomodar outro hóspede no andar abaixo do seu. O café da manhã é simples e não se pode repetir o pão! São apenas dois mini pães por hóspede e nada mais! Minha irmã ao ligar o chuveiro para tomar banho levou um jato de tinta no corpo que provocou alergia nela! Até agora não sei como aquela tinta foi sair do chuveiro. A única coisa boa desse hotel foi a localização próxima a Plaza de Armas.