Hotel Spa di Pantai Crystal

"It is a new hotel that still smells new. Everything works and is clean throughout the property. The staff were nice and helpful. Comfortable beds and a better than expected breakfast. We will return. The parking is less than desirable. Limited street parking or $15 per day valet."

"No chairs on balcony. No spare trash can liners. Restaurant was not well staffed. One waitress who started she was doing three jobs causing delays in getting our food. All carts were stored on first floor entrance and none at handicap rear entrance. No freezer to keep ice packs necessary for meds. No diet sodas in vending machines. Toilet seat would not stay up kept falling down. Air conditioner stopped working but repaired in a timely manner b staff. No information provided at check in about...

"The room was clean but seemed a little outdated. The bathroom should have a door on the outside before the sink and not where the commode is. No room to change in privacy. The water took several minutes to get hot. The food in the restaurant was pricey. Should get a discount for food if staying there. No security card entrances for the outside doors. Had to pay for parking."

"This hotel is excellent in everything I love staying there when I travel in the area You will not be disappointed in anything. Thank you for an excellent experience"

"Great spot"

"They say one bad apple spoils the bunch, well if there are 2 bad apples then it completely ruins your trip. Which is exactly what happened in my case. The creepy and low vibe hotel manager Walt and his minion Kristina decided that they would prefer to sell my room again and fabricated a series of lies about my children misbehaving and disturbing other guests. I know they are lies, because they happened to be with me the entire time. When I challenged Walt on his assertions, he acquiesced but I...

"The rooms were very clean and well stocked.. Beach access was perfect and staff went above and beyond to make our stay worthwhile.. Shops and restaurants were close and had very reasonable prices.. "