Crossville - Harriman Hotels with Entertainment

"Clean and comfortable. Nice bed!"

"Internet access is pretty bad. Couldnt get my laptop to get past the required login page. Called tech support. They decided to have me permanently bypass their login page by providing my mac address. Getting my tablet to connect much less get to their login page was also extremely frustrating. Often times took 5 to 6 tries before the login page would even show. Problem existing regardless of where I tried in the hotel. Once the laptop or tablet connected, the internet was extremely slow with lots of timeouts (or buffering if attempting to stream). And since I stayed for the week and hotel vacancy in the middle of the week was pretty high, poor internet performance cannot be blamed on overcrowding. Very frustrating. I also rented a suite (kingsize bed and a sitting area). The sitting area was essentially useless because there were no lights (no sconces, no corner lights, no table lights, etc.) in the area. The couch and lounge area were just too dark to be used even with all the lights turned on in the rest of the room. Very disappointing. On the plus side, the front desk staff were friendly and helpful. The room maids paid attention to detail and were equally friendly and helpful."

"Matress overly used , uncomfortable, worn-out and needs replaced "