Hi LaTanya!We're so happy to hear that our hotel was the best place for you to stay during your daughter's Fort Jackson graduation! It makes me happy to hear that our friendly staff helped make your stay memorable and comfortable. That's great that you felt well taken care of while you were with us. We work hard to make sure all of our guests feel welcome. Many thanks for choosing to stay with us. We hope to see you again soon for another great stay!

DearRobert,We are delighted to hear that you had a wonderful experience during your stay at Country Inn & Suites. Thank you for taking the time to write a review and sharing why your stay was great. We appreciate your kind words and feedback.We hope you had a safe journey back home and look forward to welcoming you back anytime soon.Thank you and have a great day!Best regards, LaTrell M.

Dear Myriam, I'm truly sorry to hear about your experience at our hotel. It's disheartening to learn that the condition of your room fell short of expectations and that the check-in process was longer than anticipated. We sincerely apologize for any inconvenience caused. Rest assured, we are addressing the issues raised, including the condition of the furniture and the efficiency of our check-in procedures, to ensure a more pleasant stay for our guests in the future. We greatly appreciate your kind words about our staff, and we hope to have the opportunity to exceed your expectations should you choose to stay with us again.

Dear Paul, We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations during your stay. Your satisfaction is our priority, and we regret any inconvenience caused. If there are specific issues you encountered that we can address or improve upon, please don't hesitate to reach out to our team. We value your input and hope to have the opportunity to better serve you in the future.

Hi Elizabeth!The fact that your kids had such a great time in our indoor pool makes us completely happy! Our goal is to give families unique moments, and hearing that your kids had a great time makes our day. We hope to see you all again soon for another great stay full of more fun by the pool and memories you'll always remember.

Hi Jason!Thank you so much for your perfect 5 out of 5 rating! We're thrilled to know you had a great experience with us. Your support and satisfaction mean the world to our team, and we can't wait to welcome you back for another wonderful stay. If you ever have any specific feedback or suggestions in the future, we'd love to hear from you.

Hi Louis,Your excellent ten out of ten rating makes us very happy! Even in the absence of any remarks, your excellent assessment says volumes. That your experience with us either matched or beyond your expectations is really encouraging. We hope to see you again soon for another fantastic visit and are appreciative of your support.Best regards, LaTrell

Greetings, Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay with us and that you appreciated the privacy of having a door on the bedroom. Our team strives to provide our guests with comfortable and relaxing accommodations, so we're delighted to hear that you found the bed to be comfortable. We hope to have the pleasure of welcoming you back again soon for another fantastic stay! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Dear Jerry, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. We strive to provide a clean environment and quality services to all our guests. Thank you for bringing these concerns to our attention. As a suggestion, please inform the hotel immediately of any concerns that you may have so that the hotel will have the opportunity to promptly make it right.Yours truly,LaTrell M.

Dear Virginia, We're truly sorry to hear about your disappointing experience during what should have been a joyous occasion. It's disheartening to learn that you encountered such challenges with our staff, especially during such a significant event like your daughter's graduation. No guest should ever feel unwelcome or mistreated, and we apologize for the behavior you encountered from our desk clerk and room service staff. Rest assured, we take your feedback seriously and will address these issues internally to ensure a more pleasant experience for all our guests in the future. We genuinely appreciate your patience and understanding during this time, and we hope to have the opportunity to restore your faith in our hotel during any future visits.

Hi Janele,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel to be clean and that our service met your expectations. Maintaining a high level of cleanliness and providing exceptional service are top priorities for us, so it's always rewarding to receive positive feedback like yours. We hope to have the pleasure of welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels!

Hello Debbie, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. We strive to provide a clean environment and quality services to all our guests. Thank you for bringing these concerns to our attention.

Dear James, We truly appreciate you taking the time to share your experience with us. I'm genuinely sorry to hear that your stay fell short of expectations due to the noise disturbances from TVs until late at night. Please know that we take your feedback seriously, and I'll be sure to address this concern with our team to ensure that our quiet hours are respected more effectively. Additionally, I apologize for the condition of the couch in your room. Rest assured, we'll look into replacing it promptly to provide a more comfortable and pristine environment for our guests. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Dear Bernadine, We're pleased to receive your glowing 5 out of 5 rating! Your feedback means the world to us and serves as tremendous encouragement for our team. We're delighted to have met your expectations during your stay and hope to welcome you back for another fantastic experience soon!

Ms. Burrough, it is imperative that you keep in mind that you explicitly agreed to abide by the hotel's cancellation/no-show policy when you made this reservation through Expedia.com. At Country Inn & Suites, we require a valid driver's license or identification as well as a tangible debit or credit card from our registered guests during check-in. This is to prevent any fraudulent or scam activities and to ensure the safety and security of both our guests and our hotel's finances. We believe that our policy is necessary and fully justified in your case.Best regards,LaTrell M.

Hi David,We're genuinely sorry to hear about your experience during your stay with us. Your feedback is incredibly valuable as it helps us identify areas where we need to improve. It's disappointing to learn that your room didn't meet the standards we strive to uphold. We understand the importance of maintaining our accommodations to the highest quality, and we apologize for any inconvenience caused by the issues you encountered, such as the rust in the shower area, the loose towel rack, and the worn chair. Please know that we take your comments seriously and will address these concerns promptly to ensure that future guests enjoy a comfortable and pleasant stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.

Dear Mr. Jerry,I want to thank you for your feedback. I am sorry to hear that the check-in process took too long and didn't meet your expectations. I will ensure that my staff undergoes consistent training to improve their efficiency in the check-in process so that we can avoid disappointing our guests in the future. We understand the importance of providing quality service and we will do our best to maintain high standards moving forward. Once again, I apologize for any inconvenience caused and hope that you will consider giving us another chance. Best regards, LaTrell M.

We sincerely apologize that your stay did not meet your expectations. We regret the issues you encountered with your room. The hotel has notified maintenance to address and resolve the concerns mentioned. Best regards,LaTrell M.

Thank you Ms. Alexandra for choosing to stay at Country Inn & Suites. We are delighted to hear you had a wonderful experience and can not wait to welcome you back.Best regards, LaTrell M.

Hi Thomas,Your excellent ten out of ten rating makes us very happy! Even in the absence of any remarks, your excellent assessment says volumes. That your experience with us either matched or beyond your expectations is really encouraging. We hope to see you again soon for another fantastic visit and are appreciative of your support

Dear Frances, Honored to hear you found us to be a hidden gem! Thank you for taking the time to share your glowing review with us. We're over the moon to know that your stay at Country Inn & Suites exceeded your expectations. Is there anything specific you loved about your experience that made it shine like a gem for you? We can't wait to welcome you back for another fantastic stay!

Dear William, Thank you for choosing to stay with us; we are glad to hear your stay was a memorable one. We're delighted to hear that overall your stay was fantastic, scoring us a perfect 5 out of 5! Your satisfaction is our top priority, and we're grateful for your valuable input regarding the bathroom faucet in the shower. Rest assured, our maintenance team will swiftly address this issue to ensure that every aspect of your next stay exceeds your expectations. Looking forward to welcoming you back for another wonderful experience soon!

Dear Frank, We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly valuable to us, and we genuinely apologize for any inconveniences you encountered during your stay. We understand that our guests expect a comfortable and enjoyable environment, and it's disheartening to learn that we fell short of meeting your expectations. Rest assured, we take your comments seriously and will address the issues you've raised to ensure that future guests have a much more pleasant experience. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future to showcase the improvements we've made.

Good afternoon Mr. Francis,"We apologize that your stay was unpleasant." It would be greatly appreciated if you could provide some feedback about your experience. We will look forward to hearing from you soon.Thank you,LaTrell M.

Dear Michael, We're genuinely grateful for your feedback, and I want to extend my sincerest apologies for falling short of your expectations during your stay. While we're glad to hear that you chose to stay with us, it's disheartening to learn that your experience wasn't as exceptional as we strive for it to be. Your comfort and satisfaction are our utmost priorities, and we deeply regret any inconvenience caused by the issues you encountered. We're committed to addressing these concerns promptly to ensure that future guests enjoy a seamless and enjoyable experience. Your insights are invaluable to us, and we hope to have the opportunity to welcome you back and provide you with the outstanding stay you deserve.

Dear Daniel, What a pleasure to read your feedback! We're thrilled to hear that you had a pleasant stay with us, earning us a solid 4 out of 5 rating. It sounds like you found a little slice of tranquility with us, and we're delighted to have provided that experience for you.We totally get that our cozy atmosphere might give off some motel vibes, but hey, sometimes that's exactly what you need for a quiet family getaway, right? We're thrilled to hear that our pool added an extra splash of enjoyment to your stay—nothing beats a refreshing dip!Thanks for highlighting our prompt maintenance service. We always strive to ensure that any hiccups are swiftly resolved, and we're glad we could get the AC sorted for you in no time.We'd love to welcome you back for another peaceful escape whenever you're in need of some R&R. And if there's anything else we can do to make your next stay even better, just give us a shout!

Dear Rebecca, We're glad to hear you had such a fantastic experience with our staff during your stay! Your 5 out of 5 rating truly warms our hearts. Our team takes immense pride in providing top-notch service, and it sounds like they hit the mark with you. We can't wait to welcome you back for another exceptional stay in the future!

Dear Lody, We're truly sorry to hear that your experience at our hotel fell short of expectations. Your feedback is valuable to us, and we take it seriously. It's evident there were issues during your stay that left you dissatisfied, and for that, we apologize. We're committed to providing exceptional service and experiences to all our guests, and we regret that we missed the mark in your case. We would appreciate the opportunity to learn more about your specific concerns so we can address them and ensure that future guests have a more positive experience. Please feel free to reach out to our management team so we can make things right. Thank you for bringing your concerns to our attention.

Dear Brent, Thank you for sharing your recent experience with us, and we're grateful for your feedback. We apologize for the inconvenience you encountered during the check-in process, despite having checked in online. Rest assured, we've addressed this with our team to ensure smoother and more efficient procedures in the future. Additionally, we regret that you were disturbed by noise from a neighboring room. While we understand this was beyond our control, we empathize with your discomfort and sincerely apologize for any disruption to your rest. Your comfort and satisfaction are our top priorities, and we appreciate your understanding. Should you choose to stay with us again, please don't hesitate to reach out if there's anything we can do to enhance your experience.

Mr. Michael we are so glad that your stay was a great experience with us. We enjoyed you and your family. Safe travels and we hope to see you again.Yours truly,LaTrell M.

We are so glad you enjoyed your stay, Mr. Thomas. Please come back to see us if you're in the area. Yours truly,LaTrell M.

Dear Herman, We are pleased to learn about your wonderful stay at our hotel! We are very touched by your positive comments on our staff's commitment to attending to your requirements and resolving any issues. Ensuring that each and every visitor feels appreciated and well-cared for throughout their stay is our top focus. We really value your nice remarks and hope to have you return soon for yet another wonderful experience!

Dear Sherri, We're deeply sorry to hear about your disappointing experience at our hotel. Providing a warm and welcoming environment for our guests is paramount to us, and we regret that you encountered rudeness from our staff. Your comfort is our priority, and we understand the frustration of not receiving the room type you requested. Rest assured, we'll address these issues with our team to ensure improvements are made. We appreciate your feedback as it helps us to better serve our guests in the future.

Dear Susan, We're thrilled to hear that you had an overall positive experience during your stay at our hotel. Your 4 out of 5 rating is greatly appreciated, and we're grateful for your feedback. We do note, however, that you refrained from leaving any specific comments regarding your stay. We genuinely value all feedback, whether it be positive or constructive criticism, as it helps us continually improve our services and amenities to better meet the expectations of our guests. Should you have any concerns or suggestions you'd like to share with us to enhance your future visits, please don't hesitate to reach out. We look forward to welcoming you back soon for another enjoyable stay.

Hello Mary,We're delighted to hear you had a wonderful stay with us! We look forward to welcoming you back soon.

Dear Christopher, Whoa, a glowing 5 out of 5 rating? We're doing a happy dance over here! It's awesome to hear that our staff hit the mark for you and went above and beyond to make sure your needs were met. We're all about providing fantastic service, so your kind words mean the world to us!We're thrilled that we could be there for you every step of the way during your stay. Whether it was a restaurant recommendation, assistance with your room, or anything in between, we're always here to help make your experience as smooth and enjoyable as possible.Thanks a million for choosing to stay with us and for sharing your wonderful feedback. We can't wait to welcome you back for another fantastic stay in the future!

Dear Anthony, Well, a 3 out of 5 rating? We'll take it! We're thrilled to hear that you found our staff to be pretty great during your stay. They're the heart and soul of our hotel, and knowing that they made a positive impression on you brings a smile to our faces.We're all about continuous improvement here, so we'll definitely take your feedback on board. If there's anything specific you think we could do to bump up that rating for your next visit, we'd love to hear it! Your insights are invaluable to us as we strive to make every guest experience exceptional.

Dear William, Thank you for sharing your feedback with us. While we're delighted to hear that you enjoyed the excellent service provided by our staff and appreciated our snack selection, we're truly sorry to learn about the issues you encountered during your stay. We understand the importance of maintaining our property to the highest standards, and we apologize for any inconvenience caused by the condition of your room and the overall appearance of the second floor. Please know that we have already spoken to our housekeeping team to ensure that necessary repairs are promptly addressed, including the wallpaper and paint issues you mentioned. Additionally, your observation about the toilet height is valuable feedback, and we will take it into consideration for future improvements. We are committed to enhancing our guests' experience, and your insights will help us in our ongoing efforts. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.

Dear Desiree, We're thrilled to hear about your recent stay with us! Your feedback is invaluable in helping us ensure every guest experience is exceptional. While we're delighted you enjoyed your time overall, we're truly sorry to hear about the cleanliness of the Jacuzzi and the temperature of the pool not quite hitting the mark. Your comfort and satisfaction are our top priorities, and we'll be addressing these issues promptly to ensure they don't detract from future visits. We appreciate you bringing these matters to our attention and hope to welcome you back for an even more enjoyable stay in the near future!

Dear Sarah, We're genuinely sorry to hear about your disappointing experience during your stay. It's truly disheartening to learn that noise disturbances and concerns about cleanliness impacted your comfort. Please know that we take your feedback seriously and will address these issues promptly to ensure a more peaceful and comfortable environment for our guests in the future. We greatly appreciate your recognition of our staff member's kindness and professionalism despite the challenges you faced. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a much-improved stay.

Dear Karin,We sincerely appreciate you taking the time to share your experience with us. It's wonderful to hear that our hotel's convenient location near the highway and the quality of our breakfast made your stay enjoyable. However, we apologize for the inconvenience you experienced during the check-in process and the cleanliness issue in your bathroom. Rest assured, we take guest feedback seriously and will address these concerns with our team to ensure improvements are made. We value your patronage and hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.

Hi Michael!Wonderful to hear that you had a great time during your stay with us! Thanks for scoring us 4 out of 5 and taking the time to tell us what you think. We're glad that everything lived up to your hopes and that you had a great time with us. Your happiness is our main goal, and we hope to have the chance to have you back for another great stay in the future. Feel free to let us know if there was anything in particular you liked about your stay or if you have any ideas for how we can improve your next stay. We can't wait to have you back soon!

Thank you for staying at Country Inn & Suites again Ms. Janita. We just ask that you be patient with new trainees learning and getting experience with their new job. We are continuing to monitor new staff members to help them learn these new skills to avoid these experiences in the future. We hope that you will allow us another opportunity for your lodging needs in the future. Yours truly, LaTrell M.

Ms. Tamara,Thank you for staying with us. We enjoyed your time with us as well. We would love for you to come back to see us soon.Yours truly, LaTrell M.

Dear Alexandra, We're glad to hear that you had such a wonderful experience during your stay with us! Your perfect 5 out of 5 rating speaks volumes, and while you didn't leave a comment, we can only imagine that your stay exceeded your expectations. We're grateful for your support and look forward to welcoming you back for another exceptional visit in the future!

Dear Gary, What a delight to read your fantastic 5 out of 5 rating! We're thrilled that you had such a wonderful experience during your stay with us.Thank you for choosing to stay with us and for sharing your glowing review. We can't wait to welcome you back for another incredible stay soon!

Hi Damian!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

Hi Chanrika!Greetings and thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our excellent customer service and found our rooms to be clean and comfortable. It's wonderful to know that you had a really good stay overall.We appreciate your feedback regarding the parking lot, and rest assured, we'll be looking into ways to improve that aspect of your experience. We want all facets of your stay to be top-notch!Thank you for recommending us despite the parking lot conditions. We're committed to ensuring every guest has a fantastic experience from check-in to check-out. We look forward to welcoming you back for another great stay soon!

Hi Irina!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.

Hello David, We appreciate your feedback and will share it with our management team for future improvements. Your suggestions are valuable to us as we strive to enhance our guest experience. Thank you for taking the time to review your stay with us.