Hotels in Colonos Cuzamil, Cozumel

"The resort is an excellent vacation experience! Fernanda, the manager, was so professional. The staff members were so friendly and helpful! The place is so clean. The one thing I didn’t like was the snack food bar by the pool and the Italian restaurant. The Mexican restaurant and the buffet were soooo magnifique though. This resort went way above our expectations. Aldo, the pushy share time sales rep, was really cool overall. Pedro set us up with a great tour to Talum, Cobá, and Cenote! Finally Alma is such a sweetheart. I highly recommend this resort and we think, we may return in November of 2026!!!"

"Yes we loved the food "

"We were here on our honeymoon and unfortunately, we were both so sick we could only look out our balcony at the beautiful surroundings."

"I liked that"

"The whole hotel and grounds are kept extremely clean. The staff are very pleasant and helpful. The animals on the grounds give the hotel that extra touch."

"Fabulous hotel! The pool area is excellent (better than the beach house in my opinion) and open nice and late"

"Nice pools, good chairs around pools, good service, good food but no beach; it’s full of algae, the chairs are old and dirty, very small beach. Old and dirty bar on the beach. One looses the experience of being in a beach resort"

"Need more bars"

"Staff was rude and no guidance which having different bracelets gives you access to different amenities and I was a Villa which I was told by my concierge that I could be any part of the property they kick me out of the Platinum bar for having a black bracelet. Second, the Buffet staff told us to look for a table and when we found a table which was not clean from the people that where just finished eating the staff said they couldn’t clean it that would take more than 30 to clean it. Main lobby staff were the most Rude people. Good thing I can say about the Resort is that the rooms are very nice and spacious nothing bad about the cleaning staff or the bartenders."