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The Westin Michigan Avenue Chicago

4.5 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Choose dates to view prices

Photo gallery for The Westin Michigan Avenue Chicago

View from room
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby lounge
Meeting facility
The Westin Michigan Avenue Chicago offers modern comfort and upscale style. Enjoy a spa treatment, shop on-site, or dine at 909 North. Free WiFi and attentive staff enhance the prime location, steps from John Hancock Center and Water Tower Place.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Pet-friendly
The current price is RM820
RM1,089 total
includes taxes & fees
30 Oct - 31 Oct

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 26 of 26 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(90 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(73 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Dining table
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

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About the area

Located near the beach, The Westin Michigan Avenue Chicago is in Downtown Chicago, a walkable area in Chicago with good shopping. Michigan Avenue and Water Tower Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Millennium Park. Check out an event or a game at Soldier Field, and consider making time for Field Museum of Natural History, a top attraction not to be missed. Discover the area's water adventures with sailing and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Chicago travel guideOpens in a new window
Map
909 North Michigan Ave, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Water Tower Place - 2 min walk - 0.2 km
  • Chicago Riverwalk - 19 min walk - 1.6 km
  • Millennium Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 41 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Aster Hall - ‬1 min walk
  • ‪Millennium Knickerbocker Lobby Bar - ‬2 min walk
  • ‪Auntie Anne's - ‬2 min walk
  • ‪Doc B's Fresh Kitchen - ‬2 min walk

About this property

The Westin Michigan Avenue Chicago

Luxury hotel near Michigan Avenue
Close to Water Tower Place and Chicago Riverwalk, The Westin Michigan Avenue Chicago provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage, a facial or a body scrub at the on-site spa. Be sure to enjoy a meal at 909 North, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Luggage storage, smoke-free property and multilingual staff
  • A banquet hall, wedding services and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 752 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Mini fridges, DVD players and heating

Similar properties

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InterContinental Chicago Magnificent Mile by IHG

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 909 North

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 36,820 square feet of conference space

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • DVD player
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 23 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Avenue
Westin Michigan
Westin Michigan Avenue Chicago
Westin Michigan Hotel
Westin Michigan Hotel Chicago Avenue
Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Chicago
Westin Michigan Ave Hotel Chicago
Chicago Westin
The Westin Michigan Avenue Chicago Hotel
The Westin Michigan Avenue Chicago Chicago
The Westin Michigan Avenue Chicago Hotel Chicago

Frequently asked questions

Is The Westin Michigan Avenue Chicago pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Westin Michigan Avenue Chicago?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at The Westin Michigan Avenue Chicago on 30 Oct 2025 start from RM 820.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Michigan Avenue Chicago?

Valet parking is available for USD 79 per day.

What time is check-in at The Westin Michigan Avenue Chicago?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Westin Michigan Avenue Chicago?

Checkout is at noon. Late checkout is available for USD 75 (subject to availability).

Where is The Westin Michigan Avenue Chicago located?

Located in Downtown Chicago, this luxury hotel is steps away from Oak Street and Michigan Avenue. Water Tower Place and State Street are also within 5 minutes. Chicago Station (Red Line) is 7 minutes by foot and Clark-Division Station is 12 minutes.

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The Westin Michigan Avenue Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 677 out of 1058 reviews
Rating 8 - Good. 228 out of 1058 reviews
Rating 6 - Okay. 84 out of 1058 reviews
Rating 4 - Poor. 32 out of 1058 reviews
Rating 2 - Terrible. 37 out of 1058 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 3 nights in Aug 2025

8/10 Good

FERNANDO

Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Jul 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location
Stayed 4 nights in Sep 2025

8/10 Good

Jihad

Liked: Amenities
Good location and good service
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
It was very clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and location
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, si pudieran cambiar las regaderas estaría mejor.
Stayed 4 nights in Aug 2025

8/10 Good

greg

Very nice place to stay great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch, as always. This hotel never disappoints
Stayed 3 nights in Sep 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay either at this Westin or at the W when I come to Chicago. This is the best area of the City in my opinion. Lots of dining and shopping options, bars, etc. I always feel at home here. Definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Great location
Stayed 1 night in Aug 2025

8/10 Good

Rocio Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, professional staff and clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Renaldo was a wonderful bell desk person. Very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property
Stayed 3 nights in Aug 2025

8/10 Good

Shanlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely time. Facility needs updates.
Stayed 3 nights in Sep 2025

8/10 Good

Tashiyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city view rooms are great. Even though the hotel is in a busy area, the street it’s on is fairly quiet and has little traffic going through it. The hotel is conveniently placed and everything was walking distance. They also offered a credit for any service upon arrival along with free excursion activities. The only thing I’d change is having a microwave in the room so I didn’t waste as much food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly. There wasn't an underground station close to hotel
Stayed 5 nights in Aug 2025

2/10 Terrible

Concetta

They give our room key to strangers and at one o'clock in the night, when we went back to our room and open the door we found two people inside.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff- very nice bar and restaurant on site.
Stayed 3 nights in Jun 2025

10/10 Excellent

JODI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is our favorite hotel when visiting Chicago. We truly appreciate the service, location and value it provides.
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent staff, great location. Walking distance to shops, dining, etc. Room was fine,some furniture was tired. Overall, great location and value. Would stay again😊
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff efficient and friendly. Great service!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great Hotel and Location.
Stayed 2 nights in May 2025

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