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Reviews of LondonHouse Chicago, Curio Collection by Hilton

4.5 out of 5
LondonHouse Chicago, Curio Collection by Hilton
85 East Wacker Drive, Chicago, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2648 out of 3500 reviews" "
Rating 8 - Good. 496 out of 3500 reviews" "
Rating 6 - Okay. 195 out of 3500 reviews" "
Rating 4 - Poor. 82 out of 3500 reviews" "
Rating 2 - Terrible. 79 out of 3500 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was right in the middle of everywhere we wanted to go. Great view. For some reason we really enjoyed the elevators . In house restaurant was good as well. Staff was great!
Stayed 5 nights in Apr 2024

10/10 Excellent

Yoon Suk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Front desk is very kind and friendly.
Stayed 3 nights in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

andreina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the core if you are travelling to Chicago for the first time, easy to get too from the airport even from train, staff welcoming and friendly - amazing service from Allen who took care of us and our bags, welcoming and caring. Definitely would pick this hotel again when visiting Chicago!
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the London House down the river was fantastic. Great staff, great location.
Stayed 5 nights in Apr 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location and customer service. Highly recommend the river view, its totally worth it. That was our favorite thing about staying here. Lots of dining options onsite and nearby. I will only be staying here when in town.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is unmatched. Every person was so helpful from the time you pull up to the property. The food is absolutely delicious some of the best I’ve had in my life. This also has a stunning rooftop bar. That’s rooftop alone is a reason to stay here!
Stayed 3 nights in Apr 2024

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, rooftop experience could have been better, enjoyed my stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 3 nights in Apr 2024

10/10 Excellent

sadida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good experience. Stuff’s are friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

FLAVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we encountered was personable & knowledgeable. The Vista view room was WORTH the upgrade in price!! We'll be going back, for sure. A fantastic trip with a lovely room.
Stayed 2 nights in Mar 2024

8/10 Good

Nafessha

Liked: Cleanliness, staff & service, property conditions & facilities
They staff was nice and accommodating the building and views are wonderful the food was delicious
Stayed 3 nights in Apr 2024

8/10 Good

Betcy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tameka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Apr 2024

10/10 Excellent

Carlo, Daly City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to tourist spots and restaurants
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia Larua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and on it
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleeiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were on top of it
Stayed 4 nights in Apr 2024

8/10 Good

Kamini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views and spacious rooms! The walls are a tad thin and occasionally the street outside of the property has some litter.
Stayed 2 nights in Apr 2024

10/10 Excellent

katiuska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely will be back
Stayed 3 nights in Apr 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Beautiful, clean hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, rooms were cozy, and staff was friendly! Highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado
Stayed 5 nights in Apr 2024

6/10 Okay

YuanYuan

Liked: Cleanliness
Disliked: Staff & service
Nice room
Stayed 3 nights in Apr 2024

10/10 Excellent

Kerion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa-Jo, Lewes

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located
Stayed 2 nights in Apr 2024

10/10 Excellent

RAZAN

Liked: Amenities
Absolutely love the hotel and the staff! Everything was so clean in the room. The staff was always so nice and attentive. I would only recommend that every room has a light over the large mirror because our room did not have great lighting when it got dark outside, a light over the mirror would’ve helped. The shower could also use an additional shelf (there was only one small one). Otherwise everything was great ☺️
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, great staff, great area! It feels so luxurious staying there. Having a text line to the front desk is extremely helpful and they always help promptly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LondonHouse is one of our favorite stays. The rooms are beautiful, the staff is wonderful, and the location is perfect to experience Chicago! We did have a couple of minor issues (tv in bedroom and refrigerator not working well), but the maintenance staff was quick to fix what they could and the front desk was so good to work with. The gentleman who helped with my luggage intentionally stopped me each time I walked by him to make sure everything was great with our stay. We hope to return next time we are in Chicago!
Stayed 3 nights in Apr 2024

10/10 Excellent

elvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we go to the London house
Stayed 3 nights in Apr 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024

6/10 Okay

lina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lobby is at the second floor, and coming into the hotel wasn’t very welcoming. Not what I would expect from a nice hotel. When I was checking in the front desk person wasn’t welcoming, and she didn’t correctly put in my information so I didn’t get a text when the room was ready for me. I had to go and ask after it was 4pm.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect. The hotel is very clean and the staff are lovely. You can’t go wrong with this one.
Stayed 6 nights in Apr 2024

8/10 Good

Iwona, Burbank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great customer service! Would highly recommend the hotel bar, as the drinks and food were delicious! Only issue is that the deposit fee was not returned.
Stayed 1 night in Apr 2024

8/10 Good

Minh Nhut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Amazing staff, services, and location. Cons: Room was close to the elevator and was not very quiet at night.
Stayed 5 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Apr 2024

10/10 Excellent

Ayme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria, fullerton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2024

10/10 Excellent

Javid, Port St Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff at London House was very kind and readily available. The hotel itself was clean and modern. The only thing that would keep us from staying there again is all of the loud noises that come from within the hotel. For example, loud pipes from our room as well as the rooms that surrounded us. Ventilation noises and random clicking. All of these made it difficult to sleep and showering was super loud on the ears due to the pipes. We were street facing and a lot of emergency vehicles came buy throughput the night, but that is expected when you stay downtown In a large city. Housekeeping did provide us with a box fan which helped with airflow and drown out a lot of the noise. This was extremely helpful for the last part of our trip. Maybe all rooms are not like this. We stayed in 948. Overall the hotel was nice and I would recommend if noises do not bother you.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maan Fai

Stayed 3 nights in Apr 2024

10/10 Excellent

Gregory, Wayne

Liked: Cleanliness, staff & service
Hotel is a little dated and could be updated.
Stayed 2 nights in Apr 2024

10/10 Excellent

Oluwafemi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Kendra Meursault

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless
Stayed 4 nights in Apr 2024