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On the night of my stay, everywhere else was I was gratefull to find a room, and not expecting much. Everything about the hotel was a pleasant surprise. I did not have a chance to use many of the features, or my rating might have been even higher. Will explore more on my next visit.
It was clean and very friendly. Being in downtown Chicago is a minus.
Very convenient location. Great staff. Very clean.
Room was cleaned very well each day of stay. Staff was friendly. The only downside was that the main elevator stopped working and residents had to use the garage elevator.
We mainly got this hotel for the breakfast and pool and neither one disappointed.
Satisfied overall clean beds were comfortable Close from downtown
Close to airport, free shuttle, nice rooms. Great front desk staff
closeness to airport and CTA system good location quite
The elevator was out of service for 4 straight days. Still was not fixed when I checked out.
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