"Hidden daily “urban” fee. Cost me as much as a whole night’s worth stay. Would have chosen a different hotel had the hidden extra daily fee been made clear when booking, rather than finding out when I’m checking in and it’s too late. A real drag on my vacation trip. "
"I have gone by this hotel for over thirty years and always wanted to stay here. Our room had a magnificent view of the lake and everything from the Ferris wheel at Navy Pier to the Field Museum. The room did not have good climate control. We did have to have the windows open. Thankfully, the weather was mild outside, which made things ultimately very comfortable."