Hotel Dekat Webster Pond

"The two front deck ladies were super friendly, especially the night shift young lady."

"Everything was good overall. "

"I was refused service and never stayed at this establishment. The staff is extremely rude and not accommodating at all."

"Accessible room was not accessible. One grab bar in a tub. None near a very low toilet. Accessible rooms should be equipped with items to provide independent stay. It was just a regular old room. "

"Neat"

"When checking in the female clerk was chewing on something, gum, candy or food) and it was difficult to understand her. Getting the shuttle was quick as I left at 5 am and the driver was sitting at the front desk ready to leave. Breakfast wasn’t served until 6 am. "

"We had a very quick one night stay. It was fine for that. The elevators could use a fresh paint job and the plumbing in the rooms was very loud when you turn on the sink. Clearly an older building. However, what was most disappointing was the inaccurate information about the amenities. I chose this hotel because of the free hotel airport shuttle. When I called before I arrived in Syracuse to confirm shuttle arrangements, I was told that that the shuttle is not offered after 4pm on Sundays...

"Great price, very clean and well-maintained. Simple but perfect for what we needed."

"My favorite inn near Syracuse univ "

"Hotel was very clean and staff was very friendly l. The walls are think and we could hear alot of noise in the hall and the doors are not soft closing so when people came out of the room the doors slammed shut. But I would stay there again"

"Breakfast was great there were a lot of choices clean beds nice pool good stay !!"

"The meat patties were hard . The quality of food not good. No yogurt. No coffee left"

"it was a nice stop along my travels"

"Staff was very nice. The room was clean and the beds were comfy"

"Everything about this hotel was excellent. We especially enjoyed the complimentary bottle of wine and the cleanliness of the property. We didn’t get to the complimentary breakfast but thoroughly enjoyed everything else regarding our stay. "

"The staff was good. The room is very clean and neat and very modern looking. The pillows were small and deflated when you laid on them. Pillows could’ve been better. Otherwise a good stay."

"Great location, very nice staff, the room was lovely and the bed was uber comfortable. Breakfast was good…100% recommend this hotel."

"Parking was safe and breakfast was ok."

"Just pick somewhere else and save yourself the trouble."