Viceroy Hotel Group Central America hotels

"Excelente! Bello, limpio, cerca de muchos lugares ricos para comer. Muy amables todos! Comimos rico en el BLUE BAR del hotel y las margaritas deliciosas!!!! "

"We had a great time staying at this resort! All of the service from the housekeepers to the bartenders to the front desk staff was amazing! It’s a very large resort and there is a lot to do. The only thing is some of the food is hit or miss but we found things we loved regardless. We will definitely be back! "

"Nice room, attentive staff, great food. Not very central so transportation to excursions was lengthy "

"The Riu Palace is an excellent place to enjoy and relax. The entire staff is professional. The room was very clean, the beds comfortable, and the TV had a good selection of channels for all preferences. The buffet was very good, the food was well prepared, and the food was excellent. The pool and bar areas are very lively and entertaining."

"Amazing "

"Great staff friendly environment me and my aunt had a great time in Cancun! Would recommend hotel to anyone looking for a nice memory"

"Was Amazing stay! "

"I would only have to say that the check-in and checkout process needs more work. There wasn’t enough workers to check people in as the lines were really long."

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "