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Rooms clearly in need of upgrade. Everything looked tired. Staff went out of their way to be helpful. Perfect for Ayala Mall - easy walking distance. Would stay again.
There aren't many decent hotels, ie. 4-star, in the City, but this one is a bit minimalistic on room amenities and lacks any luxury touches. Otherwise it's good value for the money for sure.
I was excited to try Marco Polo in Cebu, but I was disappointed when nobody helped us with our luggage upon arrival. There was a guard but he just did not help get our luggage out of the car. The lobby was grand, the room was spacious but looks very dated already. The breakfast buffet was amazing, ...
This apartment is in the center of Cebu next to a very good hotel. Gym is awesome, internet is the fastest I have seen in the Philippines with ZERO interruptions, and the host went out of her way to make up for the exact apartment we reserved not being available due to a last minute repair ...
Great location Friendly staff Nice rooms The ac works amazing
During the years we have used the Cebu Grand, we have seen improvements. Now breakfast was served on the 7th floor roof top, what was a good place to enjoy the views. Breakfast was alright, but still would like to have JUICE available instead of instant-powdered sweet stuff. Room was large and comfortable, ...
In my opinion, there should be more electrical outlets for quest electronic devices, especially around the desk area. Tub drained slowly.
It feels good to stay here because the people and staff were friendly and accommodating. The place was very nice and clean its like a second home for us and Its cheaper compared to others.Thank you and more power... We Highly recommend it.
Location is good. There are plenty of shops and restaurants in the area. We booked a Superior room but upgraded to Executive by paying PHP 320 as we were 3 in our family. The quality of the towels given in the rooms should be improved as they looked old.
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