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Hotel Plaza Carrillo's

Property class: 3

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Located close to Las Palapas Park and Cancun Mall, Hotel Plaza Carrillo's provides a garden, a bar and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Room service

Room options

View all photos for Double Room

Down duvets, in-room safe, desk, iron/ironing board (on request)

Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Two single beds with white linens, a wooden nightstand with a phone, and a towel on the right bed.

Standard Room

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Downtown Cancun, a neighbourhood in Cancun, is home to Hotel Plaza Carrillo's. Aquaworld and Iberostar Cancun Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Palapas Park and Tortuga Beach. Cancun Mall and Cancun Convention Center are two other places to visit that come recommended. Visit our Cancun travel guide
Map
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    2 min walk - 0.2 km
  • Las Palapas Park
    3 min walk - 0.3 km
  • Ceviche Square
    5 min walk - 0.4 km
  • Plaza 28
    12 min walk - 1.1 km
  • Plaza Las Americas
    19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Restaurants

  • Hunter Bar
    3 min walk
  • El Expendio Café Kobá
    7 min walk
  • Chila & Quil
    9 min walk
  • La Parrilla
    9 min walk
  • Subway
    7 min walk

About this property

Hotel Plaza Carrillo's

  • Hotel near Las Palapas Park
  • Located close to Cancun Mall, Hotel Plaza Carrillo's provides a garden, a bar and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Luggage storage, tour/ticket information and a reception hall
    • Concierge services, a 24-hour front desk and a front desk safe
  • Room features
  • All guest rooms at Hotel Plaza Carrillo's have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carrillos

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Low-height electrical sockets in bathroom
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 002-025-002201/2026

We should mention

This property does not have any lifts
Pool access available from 6:30 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Plaza Carrillo's have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 8:00 PM.

Is Hotel Plaza Carrillo's pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Carrillo's?

There is free parking nearby.

What time is check-in at Hotel Plaza Carrillo's?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Hotel Plaza Carrillo's?

Checkout is at 11:00 AM.

Where is Hotel Plaza Carrillo's located?

Located in Downtown Cancun, this hotel is 0.5 mi (0.8 km) from Las Palapas Park and 2.6 mi (4.2 km) from Cancun Mall. Tortuga Beach and Cancun Convention Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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