Overall it’s a good hotel. Issues mainly with the lack of a formal reception- staff were often absent and there were lots of people milling around waiting for staff when they were around. Room was good and location was great for access to station. Cambridge is a big place so might not be best location ...
We stay here when visiting relatives that live in cambridge as we always have a very pleasant experience. The staff are always friendly and helpful with nothing being too much trouble for them. The location of the hotel with valet parking is excellent.
The coffee in the room was very bitter. It should be replaced
Great location but hotel valet parking a complete rip off
We had a beautiful room with a wonderful view! The hotel in very nice, the restaurant and rooftop bar have an amazing view and food was delicious, we enjoyed our stay so much. Spa facilities are also very nice, unfortunately there in not a pool but just a hot tub that is lovely but it was a bit crowded ...
The staff were very polite and helpful. The location is very central within walking distance to the centre and College’s
The location of the property is fabulous, staff great , food and drinks fine. The room was very large but suffered from style over substance, the storage and wardrobe space was poor , the shower was huge but then only produced just more than a light spray, the seating was poor and uncomfortable.
Atmosphere in restaurant and conservatory excellent Food excellent. Lack of lift especially in main building is restrictive.
Cosy clean room with excellent soundproofing so a great night’s sleep!
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.