Desk, iron/ironing board, free WiFi
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Reviews of Luscious Hotel

3 out of 5
Luscious Hotel
2178, Jalan Bukit Minyak, Kawasan Perniagaan Asas Murni, Bukit Mertajam, Penang

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 67 reviews" "
Rating 8 - Good. 28 out of 67 reviews" "
Rating 6 - Okay. 18 out of 67 reviews" "
Rating 4 - Poor. 11 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jamaludin, Shah Alam

Travelled with partner
Ants in washroom, table and bed. One of my towel old & torned. Wifi poor connection, 3 days stay was difficult for me to do my job. Perfume in lift was terrible smell. I dont enjoy for my 3 night with massive jem every where. My appoinment in Nibong Tebal unable to meet my schedule. My nearest AEON the nearest also terrible jem. I only enjoy foods within distance. Hotel without restaurant. I am experience 8 year ex-hotelier and 18 years in airline catering industry, can comment lot of things.
Stayed 3 nights in Dec 2023

6/10 Okay

Shatesh

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023

6/10 Okay

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv not working, aircond not so cold
Stayed 1 night in May 2023

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean toilets. Spacious room. Had a small table to work on. working air-conditioner. Nice bed.
Stayed 3 nights in Apr 2023

2/10 Terrible

Munis

Travelled with family and small children
Disliked: Cleanliness
Air cond not working properly..room dirty
Stayed 1 night in Mar 2023

6/10 Okay

Daniel

Travelled with group
Disliked: Property conditions & facilities
Needs to upgrade for better environment
The room door peeling and paint works dirty floor everytime opened or closed. Limited TVs channel only 2 channels. Can improves better as cable or Netflix so cheap.
Stayed 1 night in Sep 2022

10/10 Excellent

Azie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Yih Peng

Liked: Staff & service
Stayed 2 nights in Jun 2022

8/10 Good

Lee

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Cheaper stay. Yes
Overall hotel design is good. But the location is not attractive, not much food to eat. Hotel lobby got Indian smell. Hotel door is manual. You need to lock when go in the room.
Stayed 2 nights in Dec 2019
Response from Luscious hotel management on 29 Dec 2019
Thank you for your feedbacks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good..can stay
Stayed 1 night in Nov 2019
Response from Luscious hotel management on 6 Dec 2019
Thank you for your feedback

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall still can be accepted, value for price.
Stayed 1 night in Oct 2019
Response from Hotel Reservation Department on 13 Oct 2019
Thank you for your feedbacks

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019
Response from Luscious hotel management on 14 Sept 2019
Thank you for staying at Luscious Hotel!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall ok
Stayed 1 night in Aug 2019
Response from Hotel Reservation Department on 27 Aug 2019
Thank you for your feedback

4/10 Poor

Verified traveller

small, slow wifi, old bedding.
Stayed 1 night in Jul 2019
Response from Hotel Reservation Department on 23 Jul 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Luscious hotel management on 21 Jun 2019
Thank you for your ranking

6/10 Okay

soon hong

Liked: Cleanliness, staff & service
The windows do not close properly, thus traffic noise was terrible.
Stayed 1 night in Apr 2019
Response from Luscious hotel management on 18 Apr 2019
Thank you for feedback and we try to improve our service!

4/10 Poor

Abdullah

Disliked: Cleanliness, property conditions & facilities, room comfort
Unable to use wifi service and room smelled.
Stayed 1 night in Apr 2019
Response from Luscious Hotel on 15 Apr 2019
Thank you for your feedback and we trying to improve our service

8/10 Good

Nursharlila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jan 2019
Response from Hotel Reservation Department on 3 Feb 2019
Thank you for your feedback really appreciate and have a great day!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Booked non smoking but provide smoking room after complaints only change the room for us. But still can smell someone smoking outside on late night for non smoking floor. Frustrated as no water on next day during bath. Bed not as clean as think and body feel itchy. Whole environments need improves
Stayed 2 nights in Jan 2019
Response from Luscious hotel management on 29 Jan 2019
Thank you for honest review we try to improve our service

4/10 Poor

Faizal, Penang, Malaysi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel decline to issue official receipt
Ask the official receipt for travel claim purposes. Hotel reception said the hotel can't issue receipt due to the booking was done via agent (expedia.com). Amount in receipt also different where they they exclude agent fee. Other hotel have no issue to give the receipt as per total booking value.
Stayed 1 night in Oct 2018
Response from Hotel Reservation Department on 30 Oct 2018
Please accept our apologies and thanks for for feedback

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fair with the price
Not so clean, not so comfort, everything was not reach my expectation. High rated with that kind of room given. Why other people rate it as good?
Stayed 1 night in Sep 2018
Response from Ng on 20 Sept 2018
Thanks for your feedback

8/10 Good

KALAIVANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
OK FOR THE PRICE
Stayed 1 night in Aug 2018
Response from Ng on 4 Sept 2018
Thank you for choosing Luscious Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a basic budget hotel. Clean
It's a basic budget hotel. But it is clean. Better than other budget hotels in Malasia that I've stayed in. I would recommend to bring your own towel as those provided are very worn out. Need to have a car to get there. A lot of eateries in the vicinity. We only stayed for a night as we were passing thru.
Stayed 1 night in Aug 2018
Response from Ng on 16 Aug 2018
Thank you for your reviews.

8/10 Good

MaryW, Malaysia, Seremban.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a Nice Hotel.
Nice, Clean Hotel. Friendly staffs. Helpful Owner. The only thing is, not much coffee shops or restaurants around.
Stayed 3 nights in May 2018
Response from Ng on 11 Jul 2018
Thank you for choosing Luscious Hotel for your stay at Penang

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COmfortable room. Very conzy air cond and function shower
Stayed 1 night in Jun 2018
Response from Ng on 24 Jun 2018
Tq

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not as photo shown. Huge difference.
Stayed 1 night in May 2018
Response from Ng on 3 Jun 2018
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Response from Ng on 9 May 2018
Thank you for choosing Luscious Hotel

6/10 Okay

Faizal, Malaysia

Nice and happy to stay. Will recommanded to the other.
Stayed 1 night in Mar 2018
Response from Ng on 2 Apr 2018
Thank you for choosing Luscious Hotel for your recent stay in Penang!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ng on 2 Apr 2018
Thank you for choosing Luscious Hotel for your recent stay in Penang!

10/10 Excellent

Sauna, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for backpackers
Nice hotel to stay at low cost. New facilities. Breakfast included.
Stayed 1 night in Mar 2018
Response from Ng on 31 Mar 2018
Thank you!! Looking forward to welcome you again.

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 minutes away from Stadium Batu Kawan Breakfast provided, unexpectedly pleasant
Stayed 1 night in Mar 2018
Response from Ng on 10 Mar 2018
Thank you for choosing Luscious Hotel for your recent stay at Penang! Looking forward to welcome you again.

10/10 Excellent

asril, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Enjoy with our holiday. The room is very clean and nice.
Stayed 2 nights in Dec 2017
Response from Ng on 2 Jan 2018
Thank you.

8/10 Good

NG MING

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from ng on 29 Jan 2018
thanks

8/10 Good

Ismawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Nur Rena

Liked: Cleanliness, staff & service
Basic
Overall my stay was ok. Pro: This hotel provide simple local breakfast to guest. Cons: No bottle water provided. There is a jug for you to fill up water at the water dispenser at the walkway of the hotel floor. The room I stayed is facing a building that is used for breeding swift birds. So its noisy in the morning. Overall the room is very basic and clean.
Stayed 1 night in Nov 2017

8/10 Good

Peng hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is ok
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not Nice
The room is just too small and cramped and not as displayed in the pictures at Expedia. The pictures displayed in Expedia is misleading and in accurate. However for a night stay and for the price can't complain too much.

8/10 Good

violet , my

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room for family
Location is good and breakfast yummy. Hotel room is clean and comfort.

6/10 Okay

Sue Shien

Liked: Cleanliness, room comfort
Disliked: Staff & service
Irresponsible customer service
The cust service is not good. Ive left my IC (Identification Card) on the day I stay overnight but no one to call me or leave a note at my door step. I need to drive back to the hotel once I realized it was lost & called this hotel for confirmation on the day Ive checked out. The guy only notified me after I called him afterwards. This is very irresponsible service where they dont even bother to call or notify me on my lost IC. I feel disappointed on their service. Before I checked out on the next day, Ive even spent 30min at their cafe for breakfast and no one to tell / pass me back my IC.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Kok Keong

Liked: Cleanliness, staff & service

6/10 Okay

Cheng Poh

Disliked: Property conditions & facilities
Water pressure is good

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just ok for a stopover rest
surrounding shops and road noise from the main road were audible in my room and making a full sleep difficult. On the positive note, staffs were polite and my room was clean.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not bad
Its good for the room, and bfast

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall is good
Clean and good

8/10 Good

Sahipulhijaiman, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASANT STAY
We had a pleasant stay in the hotel, cozy enough to sleep at night, had a good experience during check-in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Very comfortable and convenient to stay, really like the pillows, very good staff, good service, breakfast-good, love this hotel

8/10 Good

ZULKIFLEE, Terengganu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luscious Hotel Best
awesome and had a good services