Hotel Dekat Batu Hitam

"Poor management"

"Expensive "

"The location is good, but the elevators were not working well. The cleanliness was poor, and the condition of the room I stayed in was also bad. Unfortunately, my overall experience was not good. Расположение хорошее, но лифты работали плохо. Чистота была плохая, и состояние номера, в котором я жил, тоже было плохим. К сожалению, общее впечатление осталось негативным. "

"Yes"

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"You indeed get a 4 star experience as they claim"

"We had problem with our room and the staff changed it for us. The room thay we got was cleaner and better. Really lovely hotel a d would definitely recommend it."

"Nice rooms"

"Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

"The staff and room was good."

"Shuttle service is a bit inconsistent but overall good experience."

"Very nice hotel and the staff are very lovely 😍"

"The receptionist who can't speak other than Arabic was very unprofessional."

"Clean excellent"

"كل شي زين الا النظافه مستواه اقل من المتوسط وموقف السيارات قليله ومحدوده"