Hotel Dekat Batu Hitam

"Expensive "

"Poor management"

"everything was perfect"

"The location is good, but the elevators were not working well. The cleanliness was poor, and the condition of the room I stayed in was also bad. Unfortunately, my overall experience was not good. Расположение хорошее, но лифты работали плохо. Чистота была плохая, и состояние номера, в котором я жил, тоже было плохим. К сожалению, общее впечатление осталось негативным. "

"For the purpose, probably one of the better loction umrah. Most memorable was the bed, mattress and pillow…probably the best we ever experience"

"Yes"

"Clean property, close to the Haram and staff are very nice. The breakfast buffet is outstanding "

"The staff and room was good."

"Proximity"

"You indeed get a 4 star experience as they claim"

"Nice rooms"

"أقامة جيدة ولكن أتوبيسالخاص بتوصيل المعتمرين من والي الحرم غير منتظم "

"Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here...

"Shuttle service is a bit inconsistent but overall good experience."

"The receptionist who can't speak other than Arabic was very unprofessional."