Hotel dengan Kolam Renang di Bishop's Stortford

"The staff are so lovely and very helpful."

"For a 4 star hotel the property needs some TLC, food standard is an issue hopefully the manager is dealing to it after we reported some issues, not quite good value for money"

"While the core service was adequate, the hotel's online listing contained misleading elements that significantly impacted the experience. The Good -The staff was welcoming, polite, and helpful on arrival. The room was clean and tidy. The Bad & Misleading:My major issues stem not from the staff, but from the inaccurate presentation on the listing. The 9.6 rating is baffling based on the discrepancies. 1. GROSSLY MISLEADING IMAGES: This is the biggest issue. The photo gallery is a serious...

"Small room, wasnt cleaned well on the following morning of our stay. Spa was ok....again nothing special. Charged £10 a day to park on top of paying to stay. Breakfast was luke warm ate out the following day. Overall we thought it had the price tag of a high end hotel with the feel of a travel lodge. Staff were friendly. Won't be going back better for your money elsewhere. "

"Good free parking. Excellent breakfast good choice and nice and hot. Air conditioning and heating not working in room an electric heater provided but I was not informed of this by hotel staff. The room was clean and serviced daily. "

"I stay in hotels every week for work, and this was the best stay I have ever had. Every member of staff was genuinely friendly and welcoming. The food was delicious, the bed was incredibly comfortable, and the whole experience was excellent from start to finish. I could go on, but honestly, just stay here. You will not regret it."

"The mattress was heavily mouldy and in a very poor condition. The air in the room was terrible, with a strong and unpleasant smell. On top of that, the staff were unfriendly and not polite at all. Overall, it was a very disappointing experience, and I would not recommend this place."