Bellevue Spa Hotels

"Great room"

"I hate to write a bad review BUT this was prob the worst customer service hotel I’ve experienced. Check in: I had paid in advance on Hotel.com… She couldn’t find my payment so said she charged me again until she figured it out. The person that checked in before me came back down to say he had been given a room that was occupied. Breakfast: at 7:30 am the lady running the breakfast was so rude to another guest that we all could hear her. She said, “it’s first come, first serve. We are at 95% capacity and it’s just 2 of us…” Breakfast area was messy. No hot water. Low on food. Rudeness and lack of preparation by hotel staff. Check out: Since I paid twice I wanted to make sure I was checked out correctly. Nobody at front desk with a hand written note to leave key and email. I waited. She told me she would email me & I told her I needed proof that I wouldn’t be charged twice. She had to go get someone else be cuz she couldn’t figure it out. So glad I stood my ground. Bellevue/Seattle has so many hotels that we will stay elsewhere based on our customer service experience at this hotel. "

"Nothing"

"The staff was helpful and nice. Location is great, easy walk to shopping and restaurants. The room was clean and comfortable."

"Staff is very friendly ! Beds are super comfortable "

"We had a great stay at Hyatt House. The staff and housekeeping team were all very friendly and welcoming throughout our visit, which made the experience even better. The complimentary breakfast was a huge plus especially with a toddler. We also appreciated the on-site amenities like the pool, laundry facilities, and bar, which made our stay convenient and comfortable. Overall, it was a relaxing and enjoyable stay, and we would definitely come back again."

"The hotel was stunning the lay out over looking Corridor ,staff and amenities were all good including the big sulection for breakfast.. No complaints.. From vancouver island"

"Staff was super friendly and helpful. There were pretty extensive renovations going on which limited the use of elevators, we took the stairs which was fine but not ideal when on higher floors. Beds were comfortable, black out shades were great and the room was quiet and comfortable."

"No notes, great stay."