Hotel Spa di Beach Cities Orange County

"The room was very clean. The beach view was great! Great service in the restaurant’s. I was given a great drink while waiting for my take out order. Very nice and felt special. The food is exceptional at all of the restaurants. And room service. The only complaint is the bed and pillows were uncomfortable. Especially the pillows. Great stay otherwise!"

"Nothing unique about the property. The carpet in the room had stains in it. The decor was old and deteriorating. The staff was very attentive."

"Everything was nice I saw there was no diversity in your staff everybody was white or white presenting in the restaurant we had to get a manager because we sat in the restaurant and were ignored by staff finally got some mediocre help from a staff that seemed irritated by our presence get some diversity in your hotel"

"Very clean, well maintained hotel."

"Balboa Bay Resort gave us one of the best hotel experiences we have had in a long time. If you want to experience what top-notch customer service truly feels like, this is the place. My spouse and I stayed here for two nights to celebrate our 5-year anniversary, and as a same-sex couple, we felt completely welcomed, respected, and cared for from the moment we arrived. The staff was so accommodating, warm, and genuinely kind. When we arrived, they had chocolate-covered strawberries waiting in...

"Property undergoing renovation. Didn't know when booking so expectations and reality clash. If booking, please check if renovations are complete otherwise expect construction noice, ad-hoc routing of walking paths and property amenities limited."

"Q"

"Excellent"