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Reviews of Da Vienna Boutique Hotel

3 out of 5
Da Vienna Boutique Hotel
Jl. Pembangunan Nagoya, Batam, Riau Islands

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 276 reviews" "
Rating 8 - Good. 125 out of 276 reviews" "
Rating 6 - Okay. 43 out of 276 reviews" "
Rating 4 - Poor. 12 out of 276 reviews" "
Rating 2 - Terrible. 5 out of 276 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Good hotel, good food, good staff & good location.
Stayed 2 nights in Jul 2023

2/10 Terrible

Rugan

Stayed 2 nights in Jul 2023

10/10 Excellent

Richard Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for short stays.
Stayed 1 night in Apr 2023

6/10 Okay

Hairul

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Apr 2023

8/10 Good

Yusli

Stayed 2 nights in Jan 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take a break from work
Stayed 1 night in Dec 2022

10/10 Excellent

Yusli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Weng Chun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Thong Joo,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff
Stayed 2 nights in Oct 2022

8/10 Good

mahendran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2022

10/10 Excellent

JEFF

Stayed 2 nights in Aug 2022

6/10 Okay

Boo Teong

Stayed 2 nights in Aug 2022

8/10 Good

Chio

Stayed 1 night in Feb 2020

10/10 Excellent

Soon Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jan 2020

6/10 Okay

Noel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cons: Confirmation email from Expedia says Check-in time starts at 2pm while check-in time at hotel says 3pm. Despite waiting till 3pm, room is still not ready and had to wait again. We had reached hotel at about 1.40pm but only managed to go to room after 3.20pm. Plus: Room generally clean.
Stayed 1 night in Jan 2020

8/10 Good

Ching Yean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enforcing non-smoking rule
Staff was helpful and overall pleasant stay. This is not the first time we’re staying here. However this round, although we’re placed on non-smoking floor, can still smell cigarette stench coming from guest room and along doorway.
Stayed 1 night in Dec 2019

8/10 Good

Madi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spa was great! totally recommended. Check in process could have been better, our queue was cut and the staff did not tell the guy to queue but instead processed his check in first. after check in, was trying to get our child to nap but kept getting disturbed by housekeeping who kept calling our room phone over a half hour period as the system did not update records that we had already checked in.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Surianiza Meriati

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you but no thanks!
Smells of old carpet and old furniture. Toilet smell of drain sewer. And there’s mosquitoes?!?!?! View of houses roof?
Stayed 1 night in Oct 2019

6/10 Okay

Muhammad

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
good location
Staying for 2 nights, hardly have time to explore the hotel
Stayed 2 nights in Sep 2019

6/10 Okay

Goh

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Farhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great. The bedroom is spacious. It is a walking distance to Nagoya Mall. The breakfast was limited. Serving the same food daily. Was looking forward for the hotel Live Band and sadly there is no Live Band. Other than that the staff is good, helpful & friendly.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room, breakfast was good..but service from reception was terrible...toilet got choke.inform them 3 times until check out, nothing was done...not considering coming back again..bye bye
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Choose to avoid in future , no comment .
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly
Lousy , Smelly Bed / Pillow. Mattress so hard. Only 1 pillow each .
Stayed 2 nights in Jul 2019

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO !!!!
No No , don't waste extra money to book Grand deluxe Room. We reached the hotel at 10Pm after dinner, was given room 729. After a good 30min, aircon only blow wind and is not cold at all, technician was send after our call to front desk, after check still not cold, was told by technician that will inform front desk. After a good 30min, nothing . So we went down to front desk to request change of room, was given another grand deluxe on 1023. Same issue that aircon are not cold, worst that this room have a strong foul smell, went down again and was told that there is no more grand deluxe room avail, in normal situation, most hotel will upgrade our room but I was told that either I take 729 or 1023 , if not I would have to pay additional $26 each night for other upgrade room , which this is so ridiculous. after more than 20min of talking as we cant speak Bahasa , and he cant speak proper English, we are not willing to take room729 or 1023 and also not willing to pay addition for upgrade , we were DOWN GRADED to deluxe room with No refund. We took the room 613 and settle in for the night and was told that the management will look into it the next day , no answer from anyone till the 3rd day when we check out, No apologize , No update from hotel . And also we have 2 suits , 2 deluxe 1 grand deluxe booked for this trip , all our 5 room have the same problem, Smelly bed sheet / pillow case . We will strongly avoid this hotel in future .
Stayed 2 nights in Jul 2019

2/10 Terrible

Randy

Disliked: Staff & service, property conditions & facilities, room comfort
Lousy Lousy Lousy
Do not pay extra to book the Grand Deluxe room , is the worst room type comparing all room type. We book 2 night in Grand Deluxe on 19/20 July 2019 . We were given room 729 at first, air con are totally not cold, we requested to change room after technician checked and was given 1023 , again the aircon are not cold but was told there is no more grand deluxe room for us to change, staff did not upgrade us to other room type but demand us to pay extra walk in price of $26 sgd more each night if we wanted to change to a higher grade room, eventually we are being down grade to lower class deluxe room to settle our night as it was already 1am after all the hassle. Low grade with no refund but were ask to pay if up grade, what a joke. Most hotel would have upgrade their guest to a higher grade room foc but front desk manager did not. Disappointment with bad experience and hope management would look into this.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel was generally okay, and staff courteous. Room amenities can be better- there was no hand towels in our room. Though we requested for non-smoking, we could still smell smoke when in the room and along the corridors.
Stayed 1 night in Jul 2019

8/10 Good

Francy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Wee-Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

CK

Liked: Cleanliness, staff & service
Pleasant environment, staff polite and can speak English. Bed is comfortable and shower is good. Air-con is cold. Buffet is acceptable except no fruit juice, only coffee. Avoid taking the cab arranged by hotel. Charges RP30,000 just to go Nagoya Hill Mall.
Stayed 1 night in May 2019

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had a wonderful stay here for my 3D2N trip. All the staff were extremely helpful and pleasant, the room was clean and i am very impressed with the selection of TV channels available. Breakfast was great and location of the hotel was very convenient, 10 mins walk to Nagoya shopping mall. Also, theres amazing street food right beside the hotel at night. Only flaw is that the gym appears to not be well equipped and poorly maintained. For its price, this hotel is definitely value for money.
Stayed 2 nights in May 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room!
Was surprised the room was so spacious! Distance to the popular Nagoya Hill Mall was quite close, about 7min walk. Crossing the main road to reach the mall will take a bit of good timing and reflexes as traffic at times can be very heavy. Breakfast was not fantastic but is definitely not as bad as some comments made. A decent spread of local and international items are available. Overall satisfied with the stay.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The breakfast spread and quality of food was poor.
Stayed 1 night in May 2019

10/10 Excellent

mohd hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay
its a simple boutique hotel staff are very friendly especially the manager MR Sabam and front desk like Eta and annie excellent service highly recommended 👍
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean room. Good air-con and shower, great bed and pillows. Breakfast not really catering towards western food, but more than adequate. Walking distance to shops and money changers. The local 'call to prayer' at the nearby mosque proved to be a disturbance to my sleep. At check in, staff would only issue one door card, additional was at a fee. This meant going out,the air-con would be off. I used a card from my wallet which worked.!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You recommend this hotel to friends.
Cozy room, variety of foods on breakfast, nice and hospitable staff, very near to shopping malls and other eating places.
Stayed 6 nights in Mar 2019

10/10 Excellent

Adrian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay and definitely will be back!
Really had a pleasant and enjoyable 2 nights stay at Da Vienna. Staff at the hotel are very approachable and always had a smile on their face. Room is very comfortable and clean. Had two nights of excellent rest. GF had an issue with her comb and got her hair tangled up. Managed to cut off little parts of her hair but it is too tiring to remove the hair from the comb so we threw it away. After we came back from shopping, we found out that the comb has been cleaned and back to its original state when bought. The staff at the hotel really went above and beyond by providing such excellent service. Thank you very much Da Vienna Hotel.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we boom was amazing! It was spacious and clean and the staff was friendly and attentive! Breakfast buffet was excellent with wide range of food to choose from western to local dish. The only thing that we dislike about the hotel was the wifi connection. It could have been.
Stayed 2 nights in Mar 2019

6/10 Okay

jen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great with the night market next to the hotel and short run away from Nagoya Shopping Center
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019