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Overview of Nirwana Resort Hotel

Photo gallery

Guest reviews

3.8 / 5Good
899 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Highlights

Popular LocationLagoi Bay Beach15 min walk
Popular LocationPlaza Lagoi17 min walk
Popular LocationLaguna Bintan Golf Club17 min drive
AirportTanjung Pinang (TNJ)55 min drive

Choose dates to view prices

  • Suite, 1 King Bed (Nirwana Suite)

    Room amenities

    • 62 sq m
    • Partial ocean view
    • Sleeps 3
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  • Nirwana Room

    Room amenities

    • 31 sq m
    • Sleeps 3
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  • Nirwana Deluxe

    Room amenities

    • 31 sq m
    • Sleeps 3
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  • Nirwana Premier

    Room amenities

    • 31 sq m
    • Partial sea view
    • Sleeps 3
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About this area

Bintan

Located in Bintan, Nirwana Resort Hotel is in the entertainment district and near the beach. Shoppers can visit Plaza Lagoi, while everyone can enjoy the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach. Explore all the area has to offer with ecotours and mountain climbing.

Visit our Bintan travel guide
Map
Popular Location

What's nearby

  • Lagoi Bay Beach - 15 min walk
  • Plaza Lagoi - 17 min walk
  • Laguna Bintan Golf Club - 17 min drive
  • Bintan Lagoon Resort Golf Club - 18 min drive
  • Ria Bintan Golf Club - 19 min drive

Restaurants

  • Where to eat
  • The Kelong – Restaurant offering seafood. Open daily.
  • Calypso Floating Bar – Ocean-view bar. Open daily.
  • Spice Restaurant – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner daily.
  • The Coffee Shop – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Nirwana Resort Hotel

5-star beach hotel with a conference centre
At Nirwana Resort Hotel, hit the nearby beach, dine on-site at The Kelong or enjoy a drink at one of the hotel's 2 beach bars. All 244 rooms provide conveniences such as fridges and electric kettles, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, free bottled water and in-room massages.
Nirwana Resort Hotel offers 244 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.
This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free local area shuttle
Free ferry terminal shuttle

Food and drink

5 restaurants and 1 coffee shop/cafe
2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service

Things to do

2 outdoor pools
Arcade/game room
Archery
Art gallery
Beach volleyball
Bike hire
Billiards/pool table
Bowling alley
Children's pool
Fitness centre
Hiking/biking trails
Horse riding/hire
Kayaking
Motor-boating
Nightclub
Playground
Sailing
Sauna
Scuba diving
Segway hire/tours
Shopping
Snorkelling
Spa services
Surfing/boogie boarding
Volleyball
Waterskiing
Windsurfing

Family friendly

2 outdoor pools
Arcade/game room
Bowling alley
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Corner/local shop
Laundry facilities
Playground
Fridge
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)
Trampoline
Waterslide

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Indonesian
Malay

Business services

6 meeting rooms
Business centre
Conference centre

Outdoors

Beach loungers
Garden
Pool sunloungers
Pool umbrellas

Spa

6 treatment rooms
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - on the beach
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible path of travel

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Free toiletries
Hairdryer
Shower

Entertainment

32-inch flat-screen TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Fridge

More

Access via exterior corridors
Desk
In-room massage
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM and 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for IDR 665500.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 2000000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Frequently asked questions

Guest reviews

5 - Excellent
198
4 - Good
441
3 - Okay
183
2 - Mediocre
61
1 - Poor
16
3.8
Cleanliness
4.0
Service and Staff
4.1
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice change before heading home

Resort is located an hours ferry ride from Singapore (terminal is close to Changi Airport). The ferry ride was pretty good but we had a few patches of rough seas. On arrival the pre arranged bus was waiting for us to take us straight to the resort and on arrival we were greeted with a short local welcome dance and drink. Check in was easy and everyone was very friendly. There were not alot of visitors at that time of year (mid Jan appears to be their slow season till Chinese New Year starts in Feb). Resort was still lovely but without the touristy vibe with half of the activities closed I guess due to lack of patronage and many places took advantage of this time to do maintenance. The rooms were basic but had what we needed. A free shuttle bus was offered to go to nearby places within Nirwana Gardens if required. We were only there 1 night. If we stayed longer we would have tried one of the golf courses there as they looked amazing and town apparantly was an hour and half away where the Temples and Elephant park was. Still a pleasant interlude before heading back home although reasonably expensive to stay too long.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great escape to a breezy beach

We had a very pleasant stay at Nirwana Gardens. The room was very comfortable and spacious. The problem was the very thin walls to the adjoining room and the Chinese family that liked to get up a lot earlier than we wanted to! Other than that the room was great. The facilities at the beach could be better (chairs etc.) but the beach was very pleasant. There is a bit of tar in places but not very noticeable unless it gets onto your clothes or skin. Staff and service was very good and friendly. Overall a very happy stay.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Staff & service, room comfort

Stayed 2 nights in Dec 2019

3/5

  • Liked: Cleanliness, room comfort

The rooms are good size and comfortable, however the acoustic of the main door of the room is poor. We could hear people talking and kids running along corridor. We hope you can address the issue of the mentioned and the stay would be even more pleasant.

Stayed 2 nights in Dec 2019