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Nirwana Resort Hotel

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Beach nearby, white sand, sun-loungers, beach towels
Beach nearby, white sand, sun-loungers, beach towels
Beach nearby, white sand, sun-loungers, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Overview of Nirwana Resort Hotel

Nirwana Resort Hotel

5-star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Bintan Island, 29155

Explore the area

  • Popular LocationPulau Marawang11 min walk
  • Popular LocationPlaza Lagoi15 min walk
  • Popular LocationLagoi Bay Beach15 min walk
  • AirportTanjung Pinang (TNJ)55 min drive

Room options

About this area

Bintan

Located in Bintan, Nirwana Resort Hotel is in the entertainment district and near the beach. Shoppers can visit Plaza Lagoi, while everyone can enjoy the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach. Explore all the area has to offer with ecotours and mountain climbing.

What's nearby

  • Pulau Marawang - 11 min walk
  • Plaza Lagoi - 15 min walk
  • Lagoi Bay Beach - 15 min walk
  • Laguna Bintan Golf Club - 16 min drive
  • Ria Bintan Golf Club - 19 min drive

About this property

Nirwana Resort Hotel

5-star luxury hotel by the ocean
At Nirwana Resort Hotel, you can look forward to a nightclub, a bowling alley and 2 beach bars. This hotel is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. For some rest and relaxation, visit the sauna or outdoor treatment areas, and indulge in a body scrub, a manicure/pedicure or reflexology. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature seafood and ocean views. Enjoy the gym, as well as activities, such as hiking/biking, kayaking and volleyball. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • A free area shuttle, bike hire and an area shuttle
  • A lift, concierge services and multilingual staff
  • Guest reviews speak well of the beach locale, pool and helpful staff
Room features
All guest rooms at Nirwana Resort Hotel feature thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle
  • Free ferry terminal shuttle

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Kelong
  • Calypso Floating Bar
  • Spice Restaurant
  • The Coffee Shop
  • Dino Bistro

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Archery
  • Art gallery
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Hiking/biking trails
  • Horse riding/hire
  • Kayaking
  • Motor-boating
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Segway hire/tours
  • Shopping
  • Snorkelling
  • Spa services
  • Surfing/body boarding
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 665500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 2000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi

Frequently asked questions

Does Nirwana Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at on 6 Oct 2022 start from RM 474.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nirwana Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nirwana Resort Hotel?

Self-parking is free at this property.

What time is check-in at Nirwana Resort Hotel?

Check-in is from 3 PM - 11:00 PM. After-hours check-in is not available.

What time is check-out at Nirwana Resort Hotel?

Checkout is at noon.

Where is Nirwana Resort Hotel located?

This family-friendly Bintan hotel is located near the airport, within 1 mi (2 km) of Lagoi Bay Lake, Plaza Lagoi and Lagoi Bay Beach. Ria Bintan Golf Club and Gunung Bintan are also within 20 mi (32 km).

Can I cancel my reservation for free at Nirwana Resort Hotel and receive a full refund?

Yes, Nirwana Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Nirwana Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 198 out of 902 reviews
5 - Excellent 22%
Rating 4 - Good. 441 out of 902 reviews
4 - Good 49%
Rating 3 - Okay. 183 out of 902 reviews
3 - Okay 20%
Rating 2 - Poor. 64 out of 902 reviews
2 - Poor 7%
Rating 1 - Terrible. 16 out of 902 reviews
1 - Terrible 2%

3.8/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Verified traveller
Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Do not Recommend
The beach was covered in sticky tar, we couldn't go in the water or even walk on the beach. The resort also seemed dead, there was 3 or so families in the entire resort. Everything was incredibly expensive and the staff were not service oriented at all. Bad customer service, expensive resort, not a happening place.
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

4/5 Good

Kelly
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice change before heading home
Resort is located an hours ferry ride from Singapore (terminal is close to Changi Airport). The ferry ride was pretty good but we had a few patches of rough seas. On arrival the pre arranged bus was waiting for us to take us straight to the resort and on arrival we were greeted with a short local welcome dance and drink. Check in was easy and everyone was very friendly. There were not alot of visitors at that time of year (mid Jan appears to be their slow season till Chinese New Year starts in Feb). Resort was still lovely but without the touristy vibe with half of the activities closed I guess due to lack of patronage and many places took advantage of this time to do maintenance. The rooms were basic but had what we needed. A free shuttle bus was offered to go to nearby places within Nirwana Gardens if required. We were only there 1 night. If we stayed longer we would have tried one of the golf courses there as they looked amazing and town apparantly was an hour and half away where the Temples and Elephant park was. Still a pleasant interlude before heading back home although reasonably expensive to stay too long.
Stayed 1 night in Jan 2020

4/5 Good

John
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape to a breezy beach
We had a very pleasant stay at Nirwana Gardens. The room was very comfortable and spacious. The problem was the very thin walls to the adjoining room and the Chinese family that liked to get up a lot earlier than we wanted to! Other than that the room was great. The facilities at the beach could be better (chairs etc.) but the beach was very pleasant. There is a bit of tar in places but not very noticeable unless it gets onto your clothes or skin. Staff and service was very good and friendly. Overall a very happy stay.
Stayed 3 nights in Dec 2019

4/5 Good

Christian
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

3/5 Okay

Verified traveller
Travelled with family
Liked: Cleanliness, room comfort
The rooms are good size and comfortable, however the acoustic of the main door of the room is poor. We could hear people talking and kids running along corridor. We hope you can address the issue of the mentioned and the stay would be even more pleasant.
Stayed 2 nights in Dec 2019

4/5 Good

Dmytro
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and fantastic pool. Hard to get full info on the activities/services around. Walked for 2km to a floating bar, just to find out it's closed for renovation. The breakfast buffet was pretty good. Almost all activities are expensive and not that interesting. The dinner options are many but not particilarly impressive. The Spice restaurant was quite good, but the Italian one on site was not. Paid 20$ for a microwaved pizza. The service is subpar throughout.
Stayed 3 nights in Dec 2019

4/5 Good

Suet May
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool and beaches
Nice resort. Spice restaurant had good food but maybe a little pricey. Rooms were dated but clean and well maintained. Staff was friendly. Kids club is lacking a bit for kids over 5 years old and the A/C was broken so we didn’t utilise it. Pool and beaches are lovely.
Stayed 2 nights in Dec 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/5 Good

Magnus
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019