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Hotel Victoria

4.0 star property
Regional cuisine warms the soul at Bar & Bistro, while Basel Zoo awaits just steps away. Helpful staff ensure a comfortable stay in upscale surroundings.

Choose dates to view prices

Hotel Victoria brings upscale charm to Sankt Alban. Explore nearby Basel Zoo, then enjoy breakfast at the Bar & Bistro or relax with al fresco dining on the terrace. The hotel's gym and business center offer convenient amenities for staying active and connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM874
RM950 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel Victoria pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Victoria?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Victoria on 24 May 2026 start from RM874, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Victoria?

Self-parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Hotel Victoria?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Victoria?

Checkout is at noon.

Where is Hotel Victoria located?

Located in Sankt Alban, this hotel is steps away from Via Gottardo and BIS Tower. Basel University and Offene Kirche Elisabethen are also within 10 minutes. Basel SBB Station and Basel Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 452 out of 600 reviews
Rating 8 - Good. 125 out of 600 reviews
Rating 6 - Okay. 15 out of 600 reviews
Rating 4 - Poor. 7 out of 600 reviews
Rating 2 - Terrible. 1 out of 600 reviews

Reviews

Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, super clean, accessible, and the breakfast was wonderful. Very close to the train station. Staff was very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Simon Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and nice hotel. Close to train station and walking distance to many attractions. Parking was a little difficult to find (within the train station underground structure) but was convenient. Would happily stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, pillow great. Location awsome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall and convenient location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Honi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great! It was close to everything we needed and wanted to see. The staff were welcoming when we arrived, helpful storing our luggage and calling a taxi when we were ready to leave. The food was good and the breakfast buffet was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mathil

Liked: Cleanliness, staff & service, amenities
Clean room. Very convenient. Comfortable bed. Nice amenities.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the train station, trams at front door, yet easy walk into city is always a drawcard. Comfortable rooms, great breakfast and friendly staff makes it the perfect stay for me.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very convenient location. All the staff were helpful, efficient and very friendly
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Hemal

Good clean hotel in prime location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mikako

Liked: Cleanliness, staff & service, property conditions & facilities
Super conveniently located. Great service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beds were very comfortable…would definitely stay there again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff very good. Zero train noise.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fantastic. It was situated in the perfect position for us, as it was very close to the train station and we spent a lot of time visiting other cities via the trains. The staff were very attentive and friendly and very helpful whenever we had any questions. They gave us a Basel card on arrival to grant us free inner-city transport and 50% discount on museums, which was a great help. The room was always kept very clean and we were very warm and comfortable there. Cannot fault our stay here, it was perfect.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

EDSEL

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for our needs. The staff understood our travel plans and worked with us to accommodate them. Very professional and top drawer all the way. I would recommend this as a great option for any travelers in Basel.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient to train station and walking distance to many attractions . Comfortable night spent here and staff courtesy and helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, amenities
Surprisingly good standards, close to superb communications. Friendly staff. The only thing lacking is a well lit mirror, on the wall, infront of the desk so that female travellers can have the option to sit down to do their hair and makeup. A comfortable chair with backrest is also missing.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mada

Liked: Cleanliness, staff & service, property conditions & facilities
Sitting right across from the train station and major tram stops, this elegant hotel is remarkably quiet, beautifully furnished with an attentive and friendly staff. I loved staying there.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you need to be close to the train station. Breakfast was ok. Hotel was clean. Perfect for a 1 night stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Basel Central Station; comfortable rooms and copious breakfast buffet
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right across from the train station. Room very clean and a great bathroom. The staff was very accommodating to help us with laundry even when the staff was ready to go home, the did laundry for us immediately.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

OVIDIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and quality of the accommodation
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Shoong Chook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super convenience hotel .

Super convenience location. Right in front of the Basel main train station. Even have a direct bus to EuroAioort Basel if needed. Supermanrt available just beside the hotel and many restaurants . Service and condition of hotel was great too
Stayed 4 nights in Aug 2025