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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.1/5 Very good
28 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

AirportBalikpapan (BPN-Sepinggan Intl.)2 min drive
Popular LocationE Walk11 min drive
Popular LocationPlaza Balikpapan16 min drive
Popular LocationBekapai Garden18 min drive

Choose dates to view prices

  • Superior Single Room

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Single Room
  • Deluxe Single Room

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Single Room
  • Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Twin Room
  • Superior Twin Room

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Twin Room

About this area

Balikpapan

Located in Balikpapan, Grand Tjokro Balikpapan is in an area with good airport proximity. E Walk and Plaza Balikpapan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Pantai Monpera.

Visit our Balikpapan travel guide
Map
Popular Location

What's nearby

  • E Walk - 11 min drive
  • Plaza Balikpapan - 16 min drive
  • Bekapai Garden - 18 min drive
  • Monument Perjuangan Rakyat - 20 min drive
  • Pantai Monpera - 20 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 2 min drive

Restaurants

  • Where to eat
  • Batik – Lobby lounge offering international cuisine. Serves light fare.
  • Tjokro – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Third on-site dining venue – Restaurant offering Chinese cuisine. Serves lunch and dinner.

About this property

Grand Tjokro Balikpapan

4-star hotel with 2 restaurants and free valet parking
2 restaurants, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, spa services, 24-hour room service and a business centre are on-site. All 149 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Minibars, coffee/tea makers and free bottled water are among the other amenities available to guests.
Grand Tjokro Balikpapan offers 149 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Balikpapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Indonesian

Business services

  • 11 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 350000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Grand Tjokro Balikpapan and receive a full refund?
Yes, Grand Tjokro Balikpapan offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Tjokro Balikpapan cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Situated in Balikpapan, this hotel is within 6 miles (10 km) of E Walk, Plaza Balikpapan and Bekapai Garden. Monument Perjuangan Rakyat and Pantai Monpera are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Grand Tjokro Balikpapan

4.1
Very good
5 - Excellent
6
4 - Good
20
3 - Okay
2
2 - Mediocre
0
1 - Poor
0
4.1
Cleanliness
4.2
Service and Staff
4.3
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Transit Hotel

The hotel is very close to the airport which makes it a good option as a transit hotel. The room was clean and the breakfast was pretty good. The front desk staff was polite and helpful.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, comfortable modern hotel, very close to airport. Staff are very helpful.

Stayed 1 night in Jun 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Tjokro is professionally handling customer request prior to check-in. They follow up the request from airport pick up and drop service, re-confirm room request and breakfast box. Keep it up good service

Stayed 1 night in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel

Very nice hotel. The staff went put of their way to help me. The room was clean and modern. Absolutely no complaints about any issue. Very close to the airport and they have a bus to take you back to the airport during the mornings. $7.00 via taxi.

Stayed 2 nights in Apr 2019

4/5 Good

    The Hotel was what I was expecting from the pichures it was clean and tidy and the buffet had plenty of choices for a good simple breakfast to start the day the service of the staff was very good can speak English to a extent and are friendly and fast aswell always willing to help with a smile I would recommend them

    Stayed 4 nights in Mar 2019