Terrace/patio

Reviews of Homewood Suites by Hilton Atlanta / Perimeter Center

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1000 reviews" "
Rating 8 - Good. 223 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the staff were very friendly folks! From the warm welcomes to the invite for social hour on Wednesday, the suite was full of good vibes. I also loved the daily morning breakfast, especially their eggs and sausage patties!
Stayed 7 nights in May 2024

10/10 Excellent

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 3 nights in May 2024

10/10 Excellent

DONNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything bed was really comfortable
Stayed 4 nights in May 2024

10/10 Excellent

Dara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Safe and clean
Stayed 1 night in May 2024

10/10 Excellent

Marchel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel is like an apartment
Stayed 1 night in May 2024

10/10 Excellent

Yuliia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, free EV charger available on the parking lot
Stayed 22 nights in Apr 2024

2/10 Terrible

Janay

Stayed 7 nights in Apr 2024

2/10 Terrible

bi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room had no phone to call front desk… room had roach.
Stayed 1 night in Apr 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Apr 2024

10/10 Excellent

Dominique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, breakfast was good, beds were firm but that’s what I prefer! This was my first time in ATL but I will definitely return and I will be booking this hotel again
Stayed 3 nights in Apr 2024

10/10 Excellent

Darnell E

Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly. Convenient location to access the highway or catch Marta train. Plenty of shopping options available in walking distance. Free garage parking is a plus.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jane, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area
Stayed 3 nights in Apr 2024

6/10 Okay

Felicia

Stayed 3 nights in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and informative. Beds were comfortable and breakfast was delicious 😋
Stayed 1 night in Apr 2024

2/10 Terrible

Charisse

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROACHES!!!! Do not stay here. I booked 2 suites for my parents. They were visiting for a family birthday party. Roaches came out at night in the kitchen. Hallways and trash cans by elevator over flowing with garbage! The woman that checked us in was so rude. And to think, we spent $1200 for this vacation. Do yourself a favor and stay somewhere else!!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Tamyka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment and great customer service.
Stayed 3 nights in Apr 2024

8/10 Good

Lizzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smell like dogs had been in the room recently.
Stayed 2 nights in Apr 2024

4/10 Poor

Tenisha

Disliked: Staff & service
It was going good but the pool wasn’t ready when we checked in. The breakfast line is entirely too long because of one waffle maker. Ppl were still in line to eat when the cook snatched up all the food and said it was 10am but we had been in line at least 30 mins waiting for the waffle maker. Managers didn’t care either.
Stayed 1 night in Apr 2024

4/10 Poor

Scott

Travelled with family
Disliked: Staff & service, amenities
Housecleaning never came. Pool was cold. Breakfast food warmers were not hot.
Stayed 4 nights in Mar 2024

6/10 Okay

Andres

Travelled with family
Liked: Staff & service, amenities
Nice, affordable hotel. I liked that it had a separate room for the bedroom and also had a kitchen. This helps the room not feel so small. However, the hotel does need some updating and better cleaning. The carpet smelled very old.
Stayed 1 night in Mar 2024

8/10 Good

Lisa Schultz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Alexis

Stayed 2 nights in Mar 2024

10/10 Excellent

Annette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Huge rooms! The only suggestions I would have is to get another waffle maker for breakfast since it was lined up each day, get more plates etc as they ran out everyday, and the night stand drawer in our room kept rolling open lol. 😊
Stayed 3 nights in Mar 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, big gym, organized! Big rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the the property. The staff was great 👍
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The night shift guy Chaz was very nice and accommodating but he never answers the phone. One of my keys didn’t work and I was in the parking garage elevator calling the front desk and he didn’t answer. The same night the garage gate wasn’t working with my key so I was calling from the speaker box provided at the gate and he didn’t answer so I had to drive around for the second time now so he can let me in the gate. I had my niece call from the room phone thinking maybe he’ll answer but he didn’t. When I asked about him not answering he said he had to walk the property which was confirmed to be a lie. It’s called front desk for a reason. Aside from all of that he wasn’t rude or anything he just have to be more attentive to the guests. The housekeeper Ms Clara or Carla was very nice. I can see myself staying here again just move Chaz to the day shift lol love ya Chaz just stay alert. Oh and the pool was closed and the indoor pool is why I chose the property that sucked
Stayed 3 nights in Mar 2024

10/10 Excellent

Starnetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the free parking, the front desk & housekeeping services, and the convenience of the easy highway access. The full kitchen with all the necessary utensils.
Stayed 3 nights in Mar 2024

6/10 Okay

Kieara

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
My only real issue was that it wasn’t communicated at check in that housekeeping service would be coming every other day. Then 3 days went by and no housekeeping. On the last day there was a sign that said no housekeeping, and you had to call to schedule. I stayed 4 nights
Stayed 4 nights in Mar 2024

10/10 Excellent

Laida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very thankful for the service and daily breakfast with a lot of options. We recommend this to property. Kindly fix the garage parking sensor it’s not working. We need to call the service desk every time we go in. The pool area was closed for 4 days we stayed. For 4 days there’s a sign “POOL CLOSE FOR CLEANING” we asked the service desk but no one open it. But the gym was very good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ronda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and convenient, with lovely suites.
Stayed 1 night in Mar 2024

6/10 Okay

Lavonne, Lakeland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. I gave 3 stars because the bed wasn't comfortable, i heard the dog next door and the Dish network constantly went out. Not to mention, they didn't offer any premium channels.
Stayed 4 nights in Mar 2024

4/10 Poor

Karina

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Mar 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

8/10 Good

Phelesha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the staff, facility, and my very spacious room.
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great rooms and amazing breakfast

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sang, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stayed. One of the best hotel I stayed in Atlanta.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ollie was amazing with check in considering Expedia was giving the each of us a hard time.
Stayed 5 nights in Feb 2024

6/10 Okay

Akilah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When entering my room it was very clean and in order my only thing that left me unhappy was there was hair in my shower that hadn’t been cleaned and in the closet.
Stayed 4 nights in Feb 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The room was very nice with a comfortable bed & sofa. The kitchen area had a full size refrigerator/freezer, a 2-burner electric stove, sink, dishwasher, utensils and a decent sized counter area. The bathroom had a large walk-in shower. The water temperature in the shower varied from day to day. At worst it was still warm. The supplied shower products were great. The towels were very big and fluffy. The only complaint was the noise from people next door and above us as well as some street noise. None of the noise from other guests went on too late into the night. The street noise was mainly people going by in the morning on their way to work. The parking garage provided a nice, weather protected area. We had no problems with anyone hanging around. The use of your room card was necessary to get into the garage as well as to use the elevator so that made for a secure feeling. The laundry was also card accessible and the washers/dryers did a good job but were a bit expensive. You need to buy your own detergent/softener but there was a grocery store a few blocks away. Plenty of dining options in the area. All in all a good place to stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property beautiful stay
Stayed 1 night in Feb 2024

10/10 Excellent

Roxann

Travelled with group
Liked: Cleanliness, staff & service, amenities
Kendra at the front desk was awesome! She answered my questions and helped get food delivered. The elevator needs service, the key pads to get the elevator to your floor was cracked and missing. Not up to Hilton standards.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
All of the meh.
Hotel was just barely fine. Room clearly wasn’t fully prepared, missing linens, dirty towels in the bathroom. Overall clean, but hadn’t been serviced right. Staff was friendly, but hotel is showing its age. Elevator inspections are overdue. We felt safe, and it was fine. But won’t be rushing back to stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service
Kendra checked us in and out and she has a great personality and really welcoming! Also dealt with Kia again who has also a great personality. The customer service is excellent. Good breakfast too. Room is nice and decent size. Our Atlanta hotel choice!
Stayed 2 nights in Feb 2024

6/10 Okay

Norman

Stayed 3 nights in Feb 2024
Response from General manager on 11 Feb 2024
We would love to hear more about your stay and invite you to contact the GM

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit from Nigeria 🇳🇬
Our stay at Homewood Suites was really nice. It felt like home away from home. Our issues with checking in were addressed and we were happy with the service....Thank you to the Management and the dedicated team for the great job.
Stayed 5 nights in Jan 2024
Response from GM on 11 Feb 2024
Thanks for the awesome score