Outdoor pool

Reviews of Seacliff Inn Aptos, Tapestry Collection by Hilton

3.5 out of 5
Seacliff Inn Aptos, Tapestry Collection by Hilton
7500 Old Dominion Court, Aptos, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1010 reviews" "
Rating 8 - Good. 248 out of 1010 reviews" "
Rating 6 - Okay. 118 out of 1010 reviews" "
Rating 4 - Poor. 53 out of 1010 reviews" "
Rating 2 - Terrible. 46 out of 1010 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Furniture in room is in good shape. Nice decor. Ton of parking.
Stayed 1 night in Apr 2024
Response from Ashley Vincent on 29 Apr 2024
"Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and found our staff friendly and welcoming. It's great to know that you found the furniture in your room to be in good shape and liked our decor. We strive to create a comfortable and inviting atmosphere for all our guests. And yes, we're fortunate to offer plenty of parking space for your convenience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!"

8/10 Good

Greg

Stayed 1 night in Apr 2024
Response from Ashley Vincent on 29 Apr 2024
Thank you for staying with us.

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant. Rooms were nice and clean
Stayed 1 night in Feb 2024
Response from Ashley Vincent on 29 Apr 2024
Thank you for staying with us.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and everyone was friendly.
Stayed 2 nights in Apr 2024
Response from Ashley Vincent on 26 Apr 2024
Thank you for staying with us.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice restaurant and it was located right off the highway
Stayed 2 nights in Apr 2024
Response from Ashley Vincent on 26 Apr 2024
Thank you for staying with us.

10/10 Excellent

Athena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t rave enough about this property. The workers are all so kind. The room was amazing and so clean. The food and drinks at the bar were so good and the bartender was so kind! I love how safe it feels because you need a key to a door to even get into the area where the room entrances are. It was nice and quiet in the rooms even though it was pretty busy and so many doggies were around. I definitely will be staying here more often.
Stayed 2 nights in Apr 2024
Response from Ashley Vincent on 26 Apr 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to know that you found our workers to be kind and attentive. We're delighted that you found your room to be amazing and impeccably clean. It's also fantastic to hear that you enjoyed the food and drinks at our bar, as well as the hospitality of our bartender. Your safety and comfort are our top priorities, so we're glad that you felt secure with our key access system and appreciated the tranquility of your room despite the bustling atmosphere. We love having furry friends around, and we're glad you enjoyed their company as well! We can't wait to welcome you back for another stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.

6/10 Okay

James, Reno

Liked: Cleanliness
It’s a nice place but you can hear everything happens in the rms next to you. I’d not stay again.
Stayed 1 night in Apr 2024
Response from Ashley Vincent on 23 Apr 2024
Thank you for sharing your feedback with us. We're sorry to hear that you experienced disturbances during your stay due to noise from neighboring rooms. Ensuring our guests have a peaceful and comfortable stay is a top priority for us, and we apologize for falling short of your expectations in this regard. We'll take your comments into consideration as we work to improve our accommodations. If you ever decide to give us another chance, please don't hesitate to reach out, and we'll do our best to make your next stay more enjoyable.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here. Will stay again in June. Nice rooms, easy access, pool and gym and good restaurant and bar. Some road noise but not bad though I don't like the $10.00 a day parking fee, it should be included in the rooms cost.
Stayed 2 nights in Apr 2024
Response from Ashley Vincent on 20 Apr 2024
Thank you so much for choosing to stay with us again and for taking the time to share your feedback. We're thrilled to hear that you enjoyed your stay and that you plan to visit us again in June! We're delighted that you found our rooms comfortable and enjoyed the amenities like our pool, gym, restaurant, and bar. We understand that road noise can be a concern for some guests, and we appreciate your understanding on this matter. Regarding the parking fee, we value your input, and we'll take it into consideration as we review our policies. We always aim to provide the best possible experience for our guests, and your feedback helps us do just that. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in June!

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, above par hotel.
Stayed 1 night in Apr 2024
Response from Ashley Vincent on 16 Apr 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel to be clean. Providing a comfortable and welcoming experience for our guests is always our top priority. We're here to ensure your time with us is nothing short of exceptional.

8/10 Good

Nat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did an overnight here for a UCSC event that was held in downtown Santa Cruz. Easy drive to Santa Cruz, great location, clean spacious room, very attentive and nice staff, great food at the restaurant and tons of parking. Even got to charge our EV in the parking lot, which worked perfectly. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Ashley Vincent on 16 Apr 2024
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and that our location, spacious rooms, attentive staff, delicious food, and ample parking, including EV charging, all contributed to a memorable visit. We appreciate your kind words and look forward to welcoming you back for another stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ashley Vincent on 16 Apr 2024
Thank you for staying with us hope to see you again.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice and most if not all have a private patio or balcony. Pool and hot tub are clean and heated. Lots of parking close to buildings ( $10 parking charge). The restaurant has a large and diverse menu but I would rate the food as fair
Stayed 1 night in Apr 2024
Response from Ashley Vincent on 14 Apr 2024
Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our well-appointed rooms with private patios or balconies, as well as our clean and heated pool and hot tub facilities. We strive to provide a comfortable and convenient experience for all our guests, including ample parking options close to the buildings. Your feedback regarding the restaurant and menu is duly noted. We sincerely apologize if your dining experience did not meet your expectations. We are constantly working to improve and refine our offerings, and your input helps us in this process.

10/10 Excellent

Naadia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley Vincent on 16 Apr 2024
"Thank you for your feedback! We're delighted to hear that you found our hotel clean and above par. Ensuring a comfortable and pleasant stay for our guests is our top priority. We hope you continue to enjoy your stay with us!"

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 4 nights in Mar 2024
Response from ashley on 4 Apr 2024
Thank you!

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room and ease to shopping and freeway. What I would suggest to people staying if they have problems with stairs they should ask for a 1st floor room since they don’t have any elevators. Also there is a fridge, but no microwave in the room.
Stayed 1 night in Mar 2024
Response from Ashley on 2 Apr 2024
Thank you for the feedback! I'm glad to hear that you enjoyed your stay and found the location convenient. Your suggestion about informing guests about the lack of elevators and the availability of first-floor rooms for those who may have difficulty with stairs is noted. Additionally, I'll make sure to pass along your feedback regarding the microwave in the room. Your input helps us improve the experience for all our guests. If you have any further suggestions or requests, please don't hesitate to let me know.Ashely Vincent

8/10 Good

Shoshana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, reasonable pricing. The onsite restaurant s pricey but there are plenty of good choices within half a mile, even some within a short walk.
Stayed 4 nights in Mar 2024
Response from Ashley on 2 Apr 2024
Thank you for sharing your experience! I'm glad you found the rooms comfortable and the pricing reasonable. It's great to hear that you were able to explore nearby dining options and found them convenient and satisfactory. Providing guests with a variety of dining choices in the vicinity is always a plus. If you have any other feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure you have a pleasant and enjoyable stay.ThanksAshley Vincent

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stupendous 👍😃
Stayed 1 night in Mar 2024
Response from Ashley on 1 Apr 2024
Thank you

6/10 Okay

BRITTANY, Riverbank

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told there would be a $100 non refundable pet fee
Stayed 1 night in Mar 2024
Response from Ashley on 27 Mar 2024
Yes we do have a non-refundable pet fee. Our pet policy with our rates are posted both on Expedia as well as our own websites. This is also disposed at the time of booking reservations. This pet fee goes towards deep cleaning the rooms after your departure.

10/10 Excellent

Maria L., BETHESDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place to stay you feel like at home. Clean, well decoration , have everything you need firme your stay . I really recommended .
Stayed 1 night in Mar 2024
Response from Ashley on 26 Mar 2024
Thank you Maria

8/10 Good

Hilda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Ashley on 26 Mar 2024
Thank you Hilda

6/10 Okay

michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Hotel was nice but the rooms are small. Our shower had very low water pressure and made a loud noise while you showered.
Stayed 1 night in Mar 2024
Response from Ashley on 25 Mar 2024
I am sorry to learn of this. Thank you for sharing your feedback with us so we can quickly repair thus.

8/10 Good

ROSE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Only issue very loud issue
Stayed 1 night in Mar 2024
Response from ashley on 19 Mar 2024
thank you

10/10 Excellent

Lesya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and beautiful grounds.
Stayed 3 nights in Mar 2024
Response from ashley on 19 Mar 2024
thank you

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was quick and food was good.
Stayed 1 night in Mar 2024
Response from Ashley on 11 Mar 2024
Thank you!

10/10 Excellent

Betsaida

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that we had sliding glass doors to access the property. It was perfect for our dogs to be comfortable as well as to access our luggage. I will say that Sevy’s band and dance floor were awesome and I danced until my feet hurt! Our room was clean and our bed was comfortable. We ordered room service breakfast and both our meals were great. I recommend the Classic Eggs Benedict and Breakfast burrito. We’ll definitely be back.
Stayed 2 nights in Mar 2024
Response from Ashley on 11 Mar 2024
Thank you for staying with us!

4/10 Poor

Cathryn

Liked: Property conditions & facilities
I had to change rooms. There was a guest in the room next to me who screamed and screamed. Finally I called the front desk who said there was only one room available (must have been in that building because the parking lot was 1/2 empty) and I would have to go to the front desk to get the key. It ended up being a nightmare experience. I was told that others complained as well. Instead of resolving the problem, I was forced to re-pack and move to another floor. The walls between rooms are paper-thin. I won’t go back to this establishment anytime soon.
Stayed 1 night in Feb 2024
Response from ashley on 7 Mar 2024
We sincerely apologize for the inconvenience you experienced during your recent stay. Your comfort and satisfaction are our utmost priorities, and we regret that we fell short in meeting your expectations.We deeply regret the disturbance caused by the noise from the adjacent room, and we understand the frustration it must have caused. Please know that we take all guest feedback seriously, and we are actively working to address the issues you raised to ensure a better experience for our guests in the future.We appreciate your understanding and patience as we strive to improve our services. Should you reconsider staying with us again, we would welcome the opportunity to make it right and provide you with the exceptional experience you deserve.Thank you for bringing this matter to our attention.

10/10 Excellent

Adrian

Stayed 1 night in Mar 2024
Response from ashley on 25 Mar 2024
Thank you

10/10 Excellent

Katherine

Travelled with partner
So much traffic.
Stayed 2 nights in Feb 2024
Response from ashley on 7 Mar 2024
Thank you

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful getaway at this hotel: its quiet, clean, and in walking distance from the Seacliff state beach. I loved the hotel restaurant.
Stayed 3 nights in Feb 2024
Response from ashley on 27 Feb 2024
Thank you

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from ashley on 27 Feb 2024
Thank you

6/10 Okay

peter

Liked: Amenities, property conditions & facilities
IT WAS OK
Stayed 2 nights in Feb 2024
Response from ashley on 24 Feb 2024
Thank you

6/10 Okay

Ralph

Liked: Staff & service, property conditions & facilities
Ground floor by parking lot was noisy during the night. Dog fee was $100 even for 1 night
Stayed 1 night in Feb 2024
Response from ashley on 13 Feb 2024
Thank you

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden made this place so nice and inviting.
Stayed 2 nights in Feb 2024
Response from ashley on 13 Feb 2024
Thank you

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ashley on 13 Feb 2024
Thank you

8/10 Good

Curt

Stayed 1 night in Jan 2024
Response from ashley on 30 Jan 2024
Thank you

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place, the restaurant is delicious and fun.
Stayed 2 nights in Dec 2023
Response from ashley on 30 Jan 2024
Thank you

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ashley on 30 Jan 2024
Thank you

4/10 Poor

Dwight

Business traveller
Disliked: Cleanliness, room comfort
Beard hair and ants free of charge
A previous guests beard hair welcomed me, along with a few ants. Eco water faucet only offered drops of water in sink. For multiple day visits you have to go to desk the night before and ask to have room cleaned for the next day. They have a large parking lot, yet charge guests another 10 bucks a night to park on top of room charge.
Stayed 3 nights in Jan 2024
Response from ashley on 30 Jan 2024
Thank you for your feedback and letting us know where we can improve

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ashley on 16 Jan 2024
Thank you!

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
It's OK but not great
Upon arrival, there was a stack of dirty towels outside the room but no cleaning crew in sight. The room was clean but the bathroom showerhead and handles could do with a clean, and there are cobwebs in the bedroom (far left corner). Since this was a garden view room, it was concerning that the patio doors were unlocked. Didn't exactly make me feel safe!
Stayed 4 nights in Jan 2024
Response from ashley on 16 Jan 2024
Thank you for sharing your experience

4/10 Poor

Valerie

Stayed 4 nights in Jan 2024
Response from ashley on 13 Feb 2024
Thank you

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from ashley on 10 Jan 2024
Thank you!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ashley on 5 Jan 2024
Thank you

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from ashley on 3 Jan 2024
Thank you Teresa!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ashley on 29 Dec 2023
Thank you for staying with us!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Dec 2023
Response from ashley on 29 Dec 2023
Thank you for staying with us!

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and restaurant 😀 Early check in no problem …
Stayed 1 night in Dec 2023
Response from ashley on 31 Dec 2023
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ashley on 29 Dec 2023
Thank you for staying with us!

8/10 Good

herminio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AQUARIAN
THE BED WAS CONFORTABLE, THE COFFEE MAKER WAS OLD DIRTY, ROOMS HAVE NO MICROWAVES. OTHER THAN THAT ROOM WAS CLEAN.
Stayed 3 nights in Dec 2023
Response from ashley on 29 Dec 2023
Thank you for staying with us!

10/10 Excellent

Mia, HALEIWA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great if you’re traveling with kids, we had two sets of bunk beds, and our king size bed. Also had a cute little living room area! It was perfect and comfortable for all of us
Stayed 1 night in Dec 2023
Response from ashley on 29 Dec 2023
Thank you for staying with us!