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Reviews of StarCity Hotel Alor Setar

3 out of 5
StarCity Hotel Alor Setar
88, Jalan Pintu Sepuluh, Alor Setar, Kedah

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 185 reviews" "
Rating 8 - Good. 90 out of 185 reviews" "
Rating 6 - Okay. 41 out of 185 reviews" "
Rating 4 - Poor. 5 out of 185 reviews" "
Rating 2 - Terrible. 2 out of 185 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chee Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Always happy to stay here.
Stayed 3 nights in Mar 2024

8/10 Good

FONG HUI

Stayed 1 night in Aug 2023

8/10 Good

FONG HUI

Stayed 1 night in Jul 2023

10/10 Excellent

Ca Hoe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff, AQILA was super nice and helpful. She was able to make my request happened and there was always a smile on her face.
Stayed 1 night in Feb 2023

10/10 Excellent

Chee Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Hotel located at the centre of everything needed. Love it!
Stayed 3 nights in Jan 2023

8/10 Good

Marcus, Shah Alam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Amenities was sufficient.
Stayed 1 night in Jan 2023

10/10 Excellent

Pek Wan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location, cleanliness and seevice are superb, up to expectation and will sure stay there next time.
Stayed 2 nights in Nov 2022

6/10 Okay

YOSHIHIRO

Travelled with partner
Liked: Staff & service
部屋の湯沸かしポットが故障し、部屋の電気がつかなくなったため、部屋の移動をしましたが、変更になった部屋では、エアコンの室外機の音がうるさくて、気になりました。 窓からの景色も、悪くなってしまい残念でした。
Stayed 2 nights in Nov 2022

8/10 Good

Hazlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearer to mall
Stayed 1 night in Oct 2022

10/10 Excellent

Norshahidhatul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2022

6/10 Okay

Kuganesen

Business traveller
Disliked: Room comfort
Work Trip
The hotel was located in the town area. Convention to find food. The front office staff was very friendly. The room was ok only. Very limited TV channel available. The cleanness was ok. The hotel was fully booked on my stay, Did not manage to get my prefered bed.
Stayed 1 night in Apr 2021

6/10 Okay

Steven Lai

Business traveller
Liked: Cleanliness, staff & service
Very old school hotel
Very old school hotel. Some facilities were not operational probably due to no funding to fix
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Good location for working travels with shopping mall close by
Stayed 2 nights in Aug 2020

8/10 Good

Anonymous, Kl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with friendly and cleanliness place
Stayed 2 nights in Jun 2020

8/10 Good

Leng Kee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Chiok Keh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
The buffet breakfast not been filled once it's finished. Advise do not go too late like after 8:30am
Stayed 2 nights in Jan 2020

4/10 Poor

Lim

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No safety box, dirty, the breakfast buffet no refill when finished
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Chew

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice room and location is a plus!!
Stayed 2 nights in Jun 2019

8/10 Good

MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the city centre n shopping mall
Stayed 3 nights in May 2019

10/10 Excellent

Ana, Shah Alam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean. Check-in is fast but parking is a bit limited especially when there is functions at the hotel.
Stayed 1 night in May 2019

8/10 Good

Francis, cyberjaya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great.. Property is starting aging, but still well maintain.
Stayed 1 night in Apr 2019

10/10 Excellent

NURUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and beyond expectations. Mr Khalid helped us alot.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK Stay for Short Trip.....Provided the AC works
Rooms are aged. Towels and sheets are not new. Water pressure and heating is OK. BUT, Air Conditioning blows humid air even though at the lowest setting of 20degC.
Stayed 1 night in Apr 2019

10/10 Excellent

Kian Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

intan suraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Feedback to the chambermaid on the day we checked in that the bathroom was flooded after we used the basin tap but nothing was done.
Stayed 1 night in Mar 2019

10/10 Excellent

Amy, alor setar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like : 1. Parking and breakfast are provided; 2. Room is neat and comfortable; and 3. Good location (near to Aman Central).
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and helpful staff
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

4/10 Poor

Lim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Bad service, tower become dark grey colour. Room dirty. Checked in at 7pm but tomorrow morning received a room service (foods) bill mentioned delivery at 5.30pm in my check in day.
Stayed 1 night in Feb 2019

10/10 Excellent

NORRAIHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the one room studio suite, very spacious and clean
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Nearby shopping complex Aman Mall
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

6/10 Okay

DIYA

Stayed 2 nights in Jan 2019

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel near to mall
Stayed 3 nights in Dec 2018

8/10 Good

Sherina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Nearby shopping mall
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Mior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable lovely hotel. Good location
Love the hotel so much.. initially we wanted the nearby hotel but it was fully booked under hotels.com. Therefore, we stayed at StarCity Hotel. It was a pleasant stay indeed. Walking distance to eateries and Aman Central. Big room, comfy bed, very clean. With buffet breakfast too which was just fine for us due to its reasonable price. Really recommended to all travellers.
Stayed 1 night in Nov 2018

8/10 Good

Lim Tze Hwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Nur, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean. Super close to a huge mall, and food all around.
Stayed 2 nights in Nov 2018