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Rating 10 - Excellent. 39 out of 145 reviews" "
10 - Excellent
39
Rating 8 - Good. 60 out of 145 reviews" "
8 - Good
60
Rating 6 - Okay. 25 out of 145 reviews" "
6 - Okay
25
Rating 4 - Poor. 13 out of 145 reviews" "
4 - Poor
13
Rating 2 - Terrible. 8 out of 145 reviews" "
2 - Terrible
8
7.6/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Good
Chee Peng
8 Apr 2024
Liked: Cleanliness, staff & service
The smart key system can be improved.
Chee Peng
Stayed 3 nights in Apr 2024
8/10 Good
Kim Huat
Travelled with family
2 Apr 2024
Liked: Cleanliness, staff & service
The property is a little old and lacking good maintenance. But the staff is friendly and helpful.
Kim Huat
Stayed 3 nights in Mar 2024
10/10 Excellent
Shariman
2 Mar 2024
Liked: Property conditions & facilities
Shariman
Stayed 1 night in Feb 2024
6/10 Okay
HONG-FU, FREMONT
7 Sept 2023
HONG-FU
Stayed 2 nights in Sep 2023
Response from RAJ on 28 Sept 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Air conditioner was not working well, water heater is not working well, limited food choice during breakfast but the staff is friendly.
Szaufiq'Qur
Stayed 1 night in Aug 2023
Response from RAJ on 24 Aug 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.
This is one property I would stay away from. It's seen better days that's for sure. What it need is a total overhaul of the entire property starting with a fresh coat of paint, new floor carpet as the one in our room has a peculiar smell. Washroom is decent but there was no hot water, faucet was broken and you could literally move the bath tub. One thing for sure is that I will not be returning to the hotel.
Kian Zachary
Stayed 1 night in Apr 2023
Response from RAJ on 6 Aug 2023
We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude,
4/10 Poor
Charlene
Business traveller
23 Mar 2023
Disliked: Cleanliness, room comfort
Too friendly
Very hospitable hotel with complimentary sandwiches left over from previous tenant. Just like the staff, the unidentified presences were very friendly. They ring door bell before entering. Just as stated, shower has 2 options, either very hot or very cold. Nothing in the middle.
The room seemed kinda tired. There were patches on the carpet where water had obviously seeped through, especially where the bedroom carpet met the bathroom. The two times I stayed there, there were these floor blowers to dry out the carpet in the corridors.
Shazelina
Stayed 2 nights in Sep 2022
4/10 Poor
NIK MOHD RUIZ
Business traveller
15 Sept 2022
Disliked: Property conditions & facilities
Disappointed
Had problems with the toilet lights ; it was fixed initially and later the problems came back.
NIK MOHD RUIZ
Stayed 1 night in Sep 2022
4/10 Poor
Verified traveller
9 Sept 2022
Disliked: Cleanliness
Wifi not working. No reception. Wifi is essential when oversees. I complained to reception and received an apologetic smile. Pls do not publish this feedback. For hotel.com info as wifi is indicated in the booking.
The pictures look decent an I'm sure the hotel was nice when built or renovated, but maintenance and basic cleaning seems non-existent. Stains on carpet, walls. Fingerprints and smudges everywhere. My room smelled like sewage gases. The water in the toilet, sink, etc was yellow. I was very uncomfortable during my stay.
Big room, cheap rates, clean air,beauty ful toilet with bath tub, room Betong my needs - that's really good, simply amazing hotel in MY. But sadly located in kampung only. But even the kampung is very clean.
Iskandar
Stayed 1 night in May 2022
6/10 Okay
Mohd Amir Bin
Travelled with family
31 Dec 2021
The room need to change the carpet..to old
Mohd Amir Bin
Stayed 2 nights in Dec 2021
4/10 Poor
Steven
Business traveller
23 Dec 2021
Disliked: Cleanliness, room comfort
Room was disappointing
Room is too cold even at 28 degrees. Fan is too strong even at the slowest. Part of basin structure is blocking the toilet you cant sit straight, very disappointing
Room cleanliness can be improved alot! Found 2 cigarette ends once checked in, one on the floor beside the table and another one behind curtain, both are quite obvious. I purposely left it there and it wasn't been picked up after 3 days. I really doubt in the overall sanity of the hotel during pandemic. Moved to another hotel after my booking and not gonna extend it.
Lai
Stayed 1 night in Jan 2021
6/10 Okay
Laila, Kuala lumpur
Travelled with partner
27 Dec 2020
Liked: Staff & service, amenities
The room is not really clean. I had to change my room because i saw a strand of hair on the bathub. The bedsheet also dirty.
Laila
Stayed 1 night in Dec 2020
8/10 Good
Parimala
Business traveller
21 Jul 2020
Liked: Staff & service
Stay was close to mall. Room was just OK. Not well cleaned as cobweb on the walls of the room.
Parimala
Stayed 3 nights in Jul 2020
4/10 Poor
Tipsuda
Business traveller
13 Mar 2020
Disliked: Cleanliness
It was musty and smelly in the room and I got problem on the key card 2 times during the trip
No hairdryer. Lots of ants everywhere. Bed is squeeze between 2 pillars, can only climb into bed from the foot of the bed. Open space parking is terrible, car was seriously covered with bird droppings.
Verified traveller
Stayed 1 night in Feb 2020
8/10 Good
Kuganesen
Business traveller
15 Feb 2020
Better stay this time
The room better but need to improve on the cleanness on carpet and shower tub.
The wifi is way better for this stay. Connection is better and faster. The staff are friendly and helpful on my comment for Wifi. Appreciate it.
Need to include more facilities in the hotel.
At least must have a Gym room for morning workout or after work workout in hotel.
Overall, it’s a good hotel to stay. Will repeat again soon.
Strategic location. Near Aman Sentral mall & few restaurants.
Verified traveller
Stayed 1 night in Jan 2020
8/10 Good
Verified traveller
Travelled with partner
2 Jan 2020
Liked: Cleanliness, staff & service, amenities
The shower drain was not working well, which caused the water to spill over onto the rest of the bathroom floor. We had to use a towel to stop further flow of the water.
Verified traveller
Stayed 1 night in Dec 2019
6/10 Okay
Kuganesen
Business traveller
24 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Feedback
The room was clean but need major repair work for shower tub. The water inlet pipe leaking badly and not fix properly. Other then that, all was ok for this trip.
Nice location, quiet and room is nice. Aircond work well for my room.
No soft drinks available in cafe 78 only fresh juice. The glass around the shower looks like it has never been cleaned. I could not find any information on how to use the night safe.
Sean
Stayed 1 night in Sep 2018
8/10 Good
amni, Ipoh
12 Sept 2018
New hotel, bathroom not so clean, low wifi connection, overall nice place to stay
amni
Stayed 2 nights in Sep 2018
6/10 Okay
maya, shah alam
12 Sept 2018
Liked: Staff & service
no fitness centre/gym, no swimming pool
choices of menu for breakfast are very limited