Porter hotels from RM192

"Everything was awesome. "

"Hotel was clean and a nice break from the road"

"Let someone know you don’t take cats. Says pet friendly but after a long drive I was refused service. Major letdown "

"If a hotel/motel charges a deposit, which most do, then Hotels.com discloses the deposit amount when booking. This is transparent and good business practice. However, when booking this room, no deposit was specified - in fact nothing about a deposit was specified. As I had my wallet stolen earlier that day, I booked the room at the Sleepy Traveler using my hotels.com rewards and specifically chose this motel because a deposit wasn’t specified so I assumed there wasn’t one, because my wallet was gone and I would have no way to pay for a deposit anyway. I drive 40 miles out if my way to get there only to be turned down by the very rude woman who informed me I had to pay a 75.00 deposit. I explained my wallet was stolen and I had no money and a deposit wasn’t specified when booking. She didn’t care. She told me I couldn’t stay and to leave the property. I slept in my car that night. Sleepy Traveler needs to wake up and inform their booking partners about their mandatory deposit. She was a rude, insolent woman and I’ve never received this type of treatment before. The next night I was greeted kindly by the Super 8 staff who did not charge me a deposit if any kind. I slept for 15 hours, grateful there were empathetic motel managers who believe in transparency and customer service. "

"the sheets had burn holes in them. the bathroom door handle was barely hanging on no plug for the tub. the microwave was cracked. the smoke alarm was missing. On the plus side no Bugs the staff was great on check in."