Hotel di Zona Hotelera

"Overall, it was a wonderful experience for us. Of course, there were a few challenges along the way, but we came here fully aware of what to expect, so nothing really caught us by surprise. What impressed me most was the effort the resort has made for its guests, it almost feels as if they built the hotel right on top of the ocean. Because of that, I find it a bit unfair to focus too much on minor inconveniences. The staff were consistently friendly, welcoming, and eager to help whenever...

"Amazing place, outstanding view, good beach amenities, rooms are very clean and provide you with everything. The restaurant is a little overpriced priced but that comes with the location. Easily accessible. Free parking available."

"The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect"

"Lovely setting!"

"We cannot say enough great things about this property. The staff is without doubt the best we have ever experienced. Everyone was kind, attentive, engaged.. the list goes on and on. The property itself is immaculate! Beautifully maintained and in a great location. The complimentary breakfast at the 2 restaurants was superb! (That added to the value of this amazing place!) We loved the yoga class in the morning. And the facial at the spa was 100% relaxing. If you are looking to unplug, relax and...

"Sana is paradise! Not only is the hotel pristine and gorgeous to look at, the service was fantastic too. We had a late check in due to travel times and the staff had placed our pre-ordered dinner in our room, warm and ready for us to eat. Additionally we were upgraded for free to a Luxury Riad room with a pool which was such a wonderful surprise on our arrival! We miss the overnight oats already, and Claudia’s wonderful passion fruit margaritas which were always served with a smile! We’d...

"It’s a spectacular family friendly hotel in the heart of Tulum. Tulum doesn’t have big all inclusive resorts so the little extras at La Zebra make it special. A terrific restaurant over looking the water, a basic mini golf course on the roof kept my son entertained, a small pool to refresh in and multiple beach side bars with great waiter service made relaxing at the beach the best. Beautiful room with small plunge pool to unwind each afternoon. Finally in a quiet area but literally steps from...

"I stayed in this hotel for 7 days. The room and setting were good and the customer service was excellent, they always answered my questions and helped me when I needed it, room service always answered right away and the food was in my room in minutes. They assisted with every question about recommendations and hotel amenities. There’s a couple things that I would like to highlight, a hold of $150 for each day of your stay is made on your card which was not disclosed anywhere before we...

"Absolutely serene, peaceful little cabin… Such a wonderful experience."

"I would love to give a glowing review of this place - the room was nice and spacious, it was serene being surrounded by nature, servers and spa workers were great. - However - I booked on Expedia, paid the vast majority of the price at time of booking, and upon my departure realized that the hotel charged me the full amount again (plus incidentals of course). I understand mistakes happen, but once I made them aware of this they threw up their hands and put the responsibility on me to dispute...

"Un buen hotel tranquilo y muy bien ubicado. Tiene un restaurante muy recomendable. El personal excelente!"

"Best experience, I had an amazing room, the guy at the front desk gave me a better room wen I didnt like my first room .. honestly this place is a dream tree house love the bath tubs, loved everything about tulum including this place"

"We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused...

"Very nice beach front location and a great restaurant."

"Muy amables, excelente lugar."

"Everything was beautiful! Staff went above and beyond to make me feel safe and comfortable. This hotel is inside a National Park so you'll need wristbands daily (don't forget!). You'll pay once when you arrive, only $7 USD. A LOT of wildlife as the hotel is built around the park but still beautiful, small and cozy! Food was great too!"

"The place was very cute and right in the beach. The staff was amazing, the accommodations were amazing for my stay. The only hiccup for me was the lack of hot water. I took cold showers most days."