Hotel Dekat West Geauga Public Library

" was good. I would recommend staying on third floor because people above you are so loud you can hear everything through the floors."

"Had a nice stay."

"The staff was extremely polite and helpful during our stay. Our room was clean when we arrived, they did mention if you wanted room service that you’d need to let them know the night before. Breakfast was nice- they had a menu with a few options to choose from, and they also offered a “made to order” type of breakfast as well. They were doing maintenance work so the hallway wasn’t the most aesthetically pleasing thing to look at, but overall great hotel! Really close to the zoo, hall of fame and...

"Staff and the room were very nice the pool was very cold not heated as we were told and the hot tub area were full of children. "

"Breakfast was great, staff was wonderful and establishment was very clean"

"Huge room Love its sitting area Breakfast is above average Friendly staffs "

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "

"i went at check in said room wont be ready till later gave me keys i came back key didnt work the desk said they upgraded me went to new room it was dirty dust and stains everywhere and was loud all night there is no pool or breakfast like it say i tried 2 complain they would not even give me 69b⁶t⅚"

"Breakfast extends one hour"

"A"

"The breakfast buffet left a little to be desired."

"There was only one pack of coffee (I know it’s not a big problem) and the side entry door did not work with a keycard. Not big issues however present "

"I could gave it 1 star because I had to. This was the absolute worst place I've ever stayed at. Nothing in the room was cleaned. Toilet was a mess. The bathroom door frame was half broken. Durty walls. There were even receipts left in the drawers. We had to wipe it down with clorox wipes and it was disgusting. A room in that kind of condition had no business being rented out. Inexplicable conditions. Unacceptable. "

"Staff was great and friendly. The hotel room itself was big and had eveything uou can think of"

"Everything was perfect. The free breakfast was outstanding! My only complaint is that they wouldn't honor our AARP membership because we booked with Expedia. They said we would have to book direct with the hotel in order to get an AARP discount. There was even an advertisement for AARP on Expedia encouraging people to join. "

"The breakfast was surprisingly delicious and they kept the food supplied really well despite how crazy busy it was. There could be more seating available for breakfast but we made due by waiting. The staff were very friendly and had our baby’s portable crib in the room upon our arrival even though there was a lot of people there and checking in. The beds are very comfortable and the hand sanitizing wipe on the remote was a nice touch. We only stayed one night but this hotel made us want to stay...

"The bathroom drawers were broken, and the carpet was coming off the floor."

"Breakfast was great. Parking was convenient."