Hotel berdekatan West Geauga Plaza

"Good value for the money. Could have been cleaner and better maintained, but it was fine and we slept ok."

"The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. "

"Clean, comfortable, pleasant. Didn’t try breakfast, but the hotel just made sense."

"Staff was polite and helpful. Room was clean. Bed comfortable. Bar/restaurant closes early, so we couldn’t utilize it. Pool/gym was also closed for renovations. Bathroom was clean but missing attention to detail and/or requiring maintenance. Faucet handles backwards, shower faucet needs replaced, grout needs work. "

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"Room should’ve been a little clear, but overall very nice. Breakfast was excellent. Parking was easy. Employees seem to be very friendly and well-versed in what they were doing."

"Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. "

"Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel "

"Our stay was amazing! The staff was so nice ! The breakfast was awesome! We used the pool and work out room. Will definitely stay here again."

"Breakfast was great. Parking was convenient."

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "

"i went at check in said room wont be ready till later gave me keys i came back key didnt work the desk said they upgraded me went to new room it was dirty dust and stains everywhere and was loud all night there is no pool or breakfast like it say i tried 2 complain they would not even give me 69b⁶t⅚"

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"I could gave it 1 star because I had to. This was the absolute worst place I've ever stayed at. Nothing in the room was cleaned. Toilet was a mess. The bathroom door frame was half broken. Durty walls. There were even receipts left in the drawers. We had to wipe it down with clorox wipes and it was disgusting. A room in that kind of condition had no business being rented out. Inexplicable conditions. Unacceptable. "

"Beds were comfy room was clean"

"Breakfast extends one hour"

"Another guest told us the heat went out on their floor. The bar closes at 10pm ??? What? Staff just mediocre , rooms need to be inspected better by head housekeeper We cleaned out on room "

"A"

"Our first room smelled horrible. But when I went to the front seat she gave us an up graded room and it was much better. It’s ok for a night but more then that I would look for something a little better."

"There was only one pack of coffee (I know it’s not a big problem) and the side entry door did not work with a keycard. Not big issues however present "